DoubleTree by Hilton Hotel New Orleans Airport

Excellent

Our room was quiet, comfortable and clean. The price was very fair. My only regret was having to leave so early and missing the buffet. This is now my go to place for this area.

The front desk staff and the Shuttle driver were very professional and helpful. I was in room 320 and I had a couple of complaints. The sink in the bathroom didn’t drain properly. The air conditioner even on low was extremely noisy and the compressor sounded like it kept going on so I did not get a good night sleep. I chose the hotel because it was close to the airport and I had an early flight so in that respect it served its purpose and the price was right.

Everything was awesome! It was a nice stay.

No good

Badly

Everything was good

With this being the last year for Black Girls Ride event, I definitely was grateful how the staff was very supportive & helpful.

First 2 rooms that I was assigned to had not been cleaned. Bed a wreak, floor a mess, feminine hygiene products and all.... wouldnt have been so bad if it was just once nope second room same thing..... 3rd room was the charm.

The TV didn’t work and upgrades are need for the Bathroom

I would definitely stay here again!

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Everything was grand. Good people, perfectly good hotel

Customer service waa great! Will stay again.

Everything was clean and in good order. Just a quick over night before a red eye flight

The room and hotel in general were very clean. The pool was big and clean. I wish I could give this place 5 stars. Beds were not too comfortable and the room was so bright at night, luckily i brought an eye mask. The first night there, it sounded like someone was dropping a bowling ball over and over until after midnight. The second day there, got locked out of my room, key card wouldn't work. Was told they never actually checked me in the day before, for some reason. Was petrified that someone else had moved into my room and stole all of my stuff. My daughter was near tears. Had to get a new key card. After that things went a lot smoother. Not the hotel's fault, but being so close to a busy intersection, heard a lot of sirens and horns beeping at all hours of the night. Overall, if you actually get checked in, and are lucky enough to not be kept up half the night with extremely loud banging sounds continuously, should be an alright stay.

Passable

N/A

The towels was crunchy , it does give a Motel 6 vibe but like maybe motel 7 instead lol ,we came fora concert and to explore so it was a good place to sleep but the shower drainage was slow so it the water did start to rise as we were showering but the cookies were good and the rooms ac worked and is close to airport with a free shuttle every 30 mins so that’s a plus but to go to bourbon street / the city is about 20 mins if your Planing on using uber.

The first room had mold everywhere on the ceiling, including the lamps that sat on the nightstand. There was also a leak where the paint had bubbled on the ceiling so I went down the front desk and they said they would change my room. The mold on the ceiling in the first room it was room 414