Red Roof Inn Kenner – New Orleans Airport NE

I have pics of bugs dead & alive, paint chipping right over the bath tub. I asked for a stopper cuz im a woman & would have loved a soak. NONE! rusty microwave. dust all around headboards... Ill neva stay @ this particular RR again A member. A. Celestain

Need to do better

The room was clean and very easy for our dog .

Great

Everything was great

Property was not well kept. Strong pee smell when arrived. Mold smell throughout room.

Red Roof Inn was disappointing...which can explain the very reasonable rate. I was injured with a bad ankle...no one asked if they may assist me. The closest elevator was not working...so I had to hobble with my luggage to the far side elevator, which thankfully worked. My rooms TV did not work, and toilet would not flush...had to fix it. The hotel was run down...the staff were not supportive of one who could hardly walk.

Poor check out experience

The property allows animals however 3 rd part sights get the crappy don't wanna fix rooms .

The price for the room was great along with being able to get a smoking room. The property was in terrible shape. There was a hole in the door. The elevator was very scary with several soft spots in the floor. There was trash in the stair well. The outside door to get into the hotel was broken.

Good service good room everything good

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pet friendly

The only good thing I can say about this location at least is that they accept pets for free, but all red roof inn’s do. This was a travesty. The receptionist at the desk was drunk and he kept talking politics with us. There were people staying next door who had people going in and out of their room all night and screaming. Not to mention I woke up covered head to toe in bed bug bites. This place is wretched and if I get offered any type of a compensation it better be a full refund, I refuse to stay at a red roof again. Absolutely horrendous

Property needs some major attention. Definitely being lacked on. But for the price and area it was decent.

First thing, I had to fix my commode and turn the water on to flush it. Had to fight to get the shower to work then had about 5 minutes of hot water. Water stains around the window and P-Tac unit. The tv was messed up had to fix it then it was stuck in Spanish. Then outside the door was filthy. Cigarette butts and needle caps lying on the ground everywhere. I’ve seen cleaner rivers than the swimming pool. Guess it is a $70 a night hotel. Room was clean and no bedbugs. Doesn’t look like the pictures. Very disappointing after a 15hr drive. Front desk Gus were great though.

The room stunk. Was afraid to sleep here. Just gross!

While the room was clean the general condition of the room, coverlet, elevator, pool were poor. They needed repair and or updating

Yes