Best Western Plus Orlando Lake Buena Vista South Inn & Suites

Ok

The breakfast was very good both days. The staff were very knowledgeable about Orlando's activities.

Muy buena ubicación para todo el personal súper amable y muy limpio

Great breakfast buffet! First room the key cards didn't work so had to go back down to get them reset. Once we got in room the smell of piss almost knocked me over! The room was hot smelled like pee and looked stayed in! Dirty towels on counter. Immediately left to front desk and was given new room that was great thankfully. Staff was very helpful. Over all id stay again.

Best service

Everything was good.

Exceptionally clean and a very helpful and friendly staff. Above average breakfast served promptly. I would absolutely stay here again. I’ve been in the area often and this is the gold standard for the value.

The pillows are so comfy and its very nicely updated as far as being a little older. 100 percent would stay at this hotel again. Parking was easy to. All the staff were super friendly. The room was so clean. The fridge and microwave were clean and a nice bonus. We needed to change our room to a ground floor room and they did it no questions asked .

Breakfast was good. Wish it was a bit earlier in the morning during the weekday. Pool was well maintained as well.

We've stayed here twice before and like the convenient location and the hotel has plenty of free parking. The room was good and comfortable. The staff were very helpful with anything needed.

Good

Great place to stay nice room . Pool and hot tub was great I will be booking again

Will be back. Excellent place to stay. super clean.

2/10 rooms are disgusting. We opened the closet to find bags of random orders in there like if no one has opened the door. When we pulled out the mattress couch.. DISGUSTING! Mold and random white stuff, no mattress cover but thank god because we got to see the disgusting yellow and orange mattress! No soap.. just a facial bar.. the bathroom had different handles on each side of the door. The air was musty from poor ventilation, which seems to be common in a lot of cheaper hotels. The AC wall unit was also dirty and my girl and I especially were getting runny nose and stuffy nose lying down of course from the poorly cleaned and ventilated space. Thankfully it was 1 night, I couldn't sleep from having to wakeup and grab toilet paper to act as tissues. And that too, no tissues on the nightstands! There was a opened cheap box in the bathroom that I was not gonna use. The TV was too old for anything like screen mirroring and only had channel number inputs on the remote. Breakfast was okay, not many options. The pool.. dirty with leaves and sediment all over the floor with a plastic back floating in there since we checked in at 2 pm the day before. Same dirty level for the hot tub. We at least wanted to relax there..

Every thing was great clean room good staff and well made breakfast

Very helpful staff, nice morning breakfast and very quite at night.

The staff was great and the room was quiet and clean. Only one problem was apparently no ice machines were working. I tried 3 different floors and no ice. Breakfast had a good selection too

The room was clean was beautiful great hot tub

We stayed here for one night. We had 3 rooms for 3 families. Our flight was delayed and we got in late around 11pm. The staff was great but we were met with roaches in one of our bathrooms. I took videos and photos and went to the front desk staff immediately. They did accommodate and move us to another room but nothing further was offered.