Crowne Plaza Knoxville Downtown University by IHG

Rooms are clean property is a little dated. Staff is great!

Easy walking to lots of shops and restaurants.

Good hotel

Terribly old and outdated. I had to walk from the basement to the lobby, for elderly or handicapped people this will not work. I had knee replacement and it was tough for me. The floor they put me on smelled like an old wet dog. The room was terrible with a view of the HVAC. I paid 250 for that? I could get a better room in NYC or DC than this in KNOXVILLE, LOL

Exceptional

Superb

Loved my stay. Great location. Many walkable restaurants/bars

The staff is phenomenal and I can always count on a clean, smoke-free, brightly lit room with a large window and dark curtains to help you sleep in! The air conditioning is easily adjusted and the rooms all have a fantastic shower (lots of hot water and lots of water pressure!). Towels are replaced daily, and there is a refrigerator and small coffee maker in the room with cream and sugar packets that get replenished every day. There is a desk in the room for a computer to work quietly. It is quiet and the breakfast is phenomenal each morning. The little shop down in the lobby has a little bit of everything. It's just everything I look for when I want a relaxing, wonderfully comfortable place to unwind. I won't stay anywhere else!

Dee at the front dest was amazing and Jenn was awsome for both of our Breakfasts. Highly recommend

Location to Old Town was perfect. the Hotel staff was exceptional. Highly recommend.

Amazing food All good!!

Great location! Clean hotel and super nice staff.

Great hotel

It was very well kept and easy to get to. N/A

Pleasant

Very good

Location, clean and comfortable The cost of parking as a guest there.

The staff was very nice and helpful. I love staying there!

Our room was spotless, quiet, and had everything we needed for a relaxing visit. The beds were comfortable, the common areas were inviting, and it was clear that the hotel takes pride in providing a quality experience for its guests. The location was also excellent, with convenient access to restaurants, shopping, and local attractions, making it an ideal place to stay whether you’re visiting for business or a weekend getaway. What stood out most was the exceptional customer service. Every interaction with the staff was pleasant, and they went above and beyond to ensure we had a great stay. Overall, we couldn’t have asked for a better experience. We would absolutely stay here again and highly recommend the Crowne Plaza in Knoxville to anyone traveling to the area. If you’re looking for a clean, comfortable hotel with outstanding service and a convenient location, this is an excellent choice. Thank you to the entire team for making our trip so enjoyable!

Everything was great loved the location. Could use exhaust fans in the bathroom but other that that everything was well