Lancaster Marriott at Penn Square

One side of the bed had a clock, plugs USB ports. The other side had nothing with no electrical plugs in reach

Great location and staff.

We liked the hotel a lot. The access to the restaurants and parking garage was a bit clunky, not fluid as I’ve experienced on many other hotels, but nice area, staff, and most importantly, beautiful rooms!

We were sad about the hot tub since that was the reason we booked the Marriott. The hot tub was very tiny! And wasn’t hot and it did t have jets. As I was sitting I felt water plash on me! When I looked up I seen a piece of the ceiling falling off which grossed me out! I didn’t have a terrible time but I most likely wouldn’t stay there again.

The staff was very friendly and the location was great.

The hotel, staff, restaurant, and room were all 5 stars. I would not hesitate to stay there again.

We had six USB ports on our room. Four by the two bedside lights and two by the TV. Not one was working. Could not charge my phone or my watch. The windows in the room were disgusting. They were filthy and it was like looking out through dirty brown wax paper. For the hefty price of $321 for one night, you’d expect a really nice experience. I have stayed at Fairfield Inn rooms that were nicer and half the price. The only thing going for this hotel is location. It is centrally located and if you are participating in something at the Convention Center, then it is extremely convenient. Other than that, I would never go there again.

This hotel needs a makeover. Tired decor, broken lighting in the room (could not read) and the room needs a thorough clean: telephone and hairdryer were dirty. Would not stay again.

Staff is disconnected. Rooms needs better dusting. Needs iron more than steamer. The curtain needs better handle to maneuver. The shampoo bottles were installed too high.

Highly recommend

We enjoyed our stay very much

Great room, staff, food and stay.

Clean modern room, helpful staff and convenient parking garage access. I’ll be back!!

Had a great stay here. The staff were very friendly and helpful; the hotel and the room were very clean.

A little old, but cozy and well maintaned. Beautifull view.

I loved my stay here. The property was well maintained. The staff were very professional and helpful. The parking around the area is tight but there were designated spaces in the parking garage for Marriott guests. The price was high but I stayed on a very busy weekend.

Nice place

Should go to a super 8 for the same service and fraction of price

The location of the hotel is great. I think it is overpriced for what you get. The beds weren’t very comfortable. Our double bed sloped to the middle. The room had no extra amenities. It wasn’t worth $500.

Exceptional