TownePlace Suites by Marriott Lansing North

Staff was friendly, breakfast was good, bed was good, TV kind of in the wrong place, need Comfortable chairs in room we wre their for a funeral and spent most of our time relaxing in the room but seating was not comfortable at all, bath tub needs slip stripe for older people i am 83 years old and was afraid of falling so I put a towel in the bottom of the bathtub. Nice hotel just some items to think about. Well I guess I said it all above

When we arrived and were assigned our room there was an unusual smell and we believed it was coming from the AC unit. We originally thought is was temporary but unfortunately after 30 minutes the smell was still quite overwhelming. We had taken our concerns to the front desk. They were genuinely concerned for us; profusely apologized and instantly assigned a new room to us. My family and I decided if we were going to return in the future to visit our relatives, this would be the hotel for us. The breakfast was your typical breakfast for a hotel with a pleasant surprise of quiche on the buffet on our last day. Staff for the breakfast area went out of their way to assist any quest and was exceptionally personable. I would highly recommend booking your stay at this hotel.

I highly recommend this hotel to anyone staying in Lansing. The hotel was clean and if by chance a spill or mess is made in the common area, it was immediately cleaned up. The staff was very friendly and helpful from the time we arrived to the time we left. Breakfast consisted of typical hotel breakfast food which was good; however the staff was very attentive to the needs of food and people which made it an even greater experience. The pool area was clean and towels as well as pool toys were available. The rooms had kitchenette area for food prep and the hotel is conveniently located near shopping stores in case you needed extra items forgotten. Overall, we are so glad we chose this hotel to stay at.

From our first step into the hotel to the last wave goodbye, the staff was beyond excellent. The front desk people were very helpful, especially with ideas of things to do in the Lansing area. But the best part of the stay was Deborah "The Breakfast Queen". She made coming down for breakfast like coming to eat at Mom's house. She took interest in where we were from, what we wanted to eat, and made sure that our needs were being met. She also looked like she really enjoyed what she was doing, unlike some people at other hotels who don't even care if you are there. All hotels need someone like her handling the breakfast duties.

Rooms need a little more attention to detail not saying they were horrible but when you bend down to pick something up off floor and there is stuff under the nightstand area or under the sofa and in the sofa…. But I get sometimes stuff happens you have lots of rooms short staffed ect!! Staff is always friendly and amazing

Conveniently located. Everything was clean and well kept, breakfast was great. All of the staff were extremely friendly and helpful. I would definitely stay there again. Property was great, could hear people above us stomping around on the floor.

Nothing bad to say. Ten out of 10

Mostly liked the fact that it was clean without smelling like chemicals. I don’t have anything bad to say.

Very clean. Nice kitchen amenities if needed.

Went here for a mini staycation with family and 4 kiddos. Place is clean, bright, and very family friendly. Pool and hot tub were fantastic. Room was spacious and beds comfortable. Breakfast options were plentiful and continuously restocked. Would stay here again!

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Everything, plus staff kindness genuine We had to leave

Clean and nice and everything worked as it should, pool! N/A

Breakfast was very good. The hot tub had way too much chemicals.

Almost everything was great. There were only a couple of things that we didn’t like. First, we paid for 2 queen beds, but the beds were double. Second, the dishwasher was full and thirdly, the hotel supplied lotion had been used. Not new.

Clean room. Great breakfast. Staff friendly and helpful.

Great stay! The staff was so friendly, the room was clean and modern. The amenities including the amazing breakfast buffet & the sweet ladies running it are the reasons I will be back as well as recommending to others!

We had a great time very close to things and the staff was extremely nice and helpful. The pool and hot tub were nice and hot. The rooms were amazing loved how we had a mini kitchen in the king suites. Very convenient and it came included with all things needed like pots and pans silverware plates etc. overall score 5stars will be back for sure.

My microwave did not work in my room and my pots and pans needs to be replaced or cleaned.