Hyatt Place Baltimore/BWI Airport

Short staffed only 1 to 2 ppl working Waiting 15 mins for towels Elevators a bit rickety was a little worried Otherwise, beds were comfortable and rooms spacious

My room was very clean. Staff was helpful and friendly. Love the hot breakfast and hot tea. Plenty of parking. Will return to this hotel.

The room was basic and clean, but, the front desk checked us in wrong, so twice during the night staff tried to enter the room. The A/C was very loud. They failed to swipe my card so we had do that at check out. Breakfast was basic. The front desk is missing a piece which is replaced with plywood. Someone is not paying attention to this hotel.

Very well kept hotel. I also liked the fact that we could park out vehicle there. And ride the shuttle to the airport

Hotel is okay, they are currently under renovation. While under renovation it’s a 7.5/10 only because there isn’t any housekeeping after 5. When I checked into my room it hadn’t been cleaned from the previous guest who had stayed hut the lady at the front desk got me a new room immediately. Breakfast was okay could be better by adding for options to the hot areas and overall. I feel like I’ve the renovations are done it will be a good hotel but right it okay if you need to quick night to stay at

The hotel itself is very good. The shuttle to and from the airport is on call. You need to let them know at the front desk. The 24/7 is only true when scheduled.

Staff were nice. My first room wasn’t cleaned. Second room the fridge didn’t work. I was promised points and never got them after signing up for rewards to receive them.

It was not the best and not the worst. The cleanliness of the overall facility was just not fantastic. They are doing some renovations but aside from that the hotel was fine.

Everything was great and quiet floor

Everything was really good except no vending machines but room was remarkably and spotless very very satisfied

Loved the room setup with two queen beds plus the pullout sofa! The room looked very nice and clean. Breakfast was a super nice hot meal, with different options each morning. They were doing some renovations when we were there, but nothing that interfered with our stay.

Only think it was 10 am we were still sleeping an the cleaner kept knocking an tried to come in. I was naked an told her I was still in here til 12. Yikes must of been a mistake but I was annoyed just a little.

The hotel was under renovations at the time, so some of it was unable to be controlled. However, in my room, the television didn’t work, a lamp fell off the wall, the phone wasn’t connected and there was a very large urine stain on the pull out sofa bed’s mattress. Speaking of that mattress it was about 2 inches thick and I couldn’t imagine sitting on it, let alone trying to sleep. Breakfast was good and included. The staff were standoff-ish at check-in. Staff in the morning were friendly when we checked out.

Room wasn’t ready at check in. Staff was rude about it. Part of the lobby under construction. The whole place seemed poorly run. Shuttle was late for pick up that was pre scheduled. Glad I was only there for 12 hours

The breakfast was excellent.

Clean room

Good hotel people nice

Front desk lady was nice. Atmosphere was unpleasant, it didn’t feel like I’m away from home in a comfortable area. It was decent.

It was clean, a lot of noise at night, staff was the best, love how fast the check in and out was