Residence Inn Little Rock Downtown

Exceptional

Great place!!! Nice continental breakfast, staff was great, and rooms clean. They are doing so remodeling but still amazing!!

The location was perfect for us. We cannot give enough praise for the.very friendly and helpful staff. They were awesome and able to provide excellent service! The rooms and hall ways could use a bit of attention. Just damage that could be corrected easily.

We had a room with king bed and a sleeper. Supposedly the room sleeps 4, which it easily could since the sleeper is nice and big. One problem: our sleeper was stinky. When we first pulled it out, we noticed a very strong bleach smell. This gradually faded but was replaced by an overwhelming scent of poop! The bed literally smelled like feces. We had an extremely busy competition schedule so I didn’t get a chance to bring it to the staff’s attention and unfortunately I passed out on it for three nights. In the morning when I checked out early, the desk attendant offered a printout of the receipt then walked back to the table where he was sitting and chatting. My car arrived then so I just left without the receipt. In all, the hotel itself is in a good location and is a decent facility but for the above reasons I wouldnt stay here again. I feel like I can close my eyes and still smell that bed.

Hotel was great. Little Rock as a city left a little to be desired.

The staff was very helpful and kind

Me cancelaron reserva sin ninguna razon, me vuelo se atraso por razones fuera de mi control y al llegar al hotel me lleve la sorpresa que mi reserva se cancelo, ya el hotel pagado por 3 noches, llevare el caso hasta donde sea para que mi dinero sea reintegrado en su totalidad

Exceptional

The room I stayed in needed work on cabinet in bathroom

The parking lot was full but we still found a place to park. I see.on our bill there's an $18.00 charge for parking?? Never seen that before and it really upsets me since they were validating peoples parking in other lots. Can some one explain this to me?

Convenience

Good Value for money and with complete kitchen. Clean and tidy Pillows terrible and mattress not the best. Our Fridge was making terrible noises which kept us up all night until we had to unplug it.

Loved the location and the free parking. Having a pool was a plus but they could stand to update the lounge chairs in the pool area and keep it a bit cleaner. Rooms were tidy and comfort level as expected.

We chose this hotel because it was pet friendly and it was a good hotel. Very nice staff.

The location is good and the room was clean and comfortable. The furnishings were worn and one of the employees could have been more helpful. The pool wasn't super clean, but the workout room was. Breakfast was good. Would consider staying again due to location and price was fair.

Exceptional

Good place for downtown stay. Staff very helpful and friendly. Needs some furniture upgrades around the leather seating options in kitchen dining and rooms. Quite nice beds and very clean rooms. Parking is an issue very limited and not monitored. Came in and no space left after paying on parking charge. Staff let me park in front of hotel so would not have to walk a 1/4 mile late at night. Parking needs a better plan and accountability of who has a spot that they are being charged for at there stay

Staff was very helpful throughout our stay. This is the place to stay while in Little Rock.

the hallway to laundry/pool stunk parking lot was full- gave me a voucher for park deck across street- I still had to pay fir 24 hrs parking

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