Fairfield Inn & Suites by Marriott Louisville Downtown

The staff was very friendly and helpful. The location was good. The mattress on the bed was hard. This is the only complaint I have. Loved everything else.

Front desk staff appropriately friendly and helpful - even at 9:30 pm

Our entire stay was amazing. The front desk was very helpful and the breakfast was great! 10/10 would stay here again!

The only thing I wish they had was a pancake or waffle maker but aside from that everything was perfect! The front desk was so welcoming and true southern hospitality. My son needed milk and we got in around 11pm they went to the breakfast area and got some no charge for him. Truly wonderful and if we’re ever in the area I’ll be staying again!

Aver changed,charge me 100dollars deposit and 25 for parking and the having returned it yet.

I liked the friendly staff. I really enjoyed the clean room!

The hotel seemed to be going through a makeover, but that didn't keep the room from being very clean. Front desk staff was very pleasant and helpful

Over charge and don’t even try to fix the problem,tell me to call the bank .

Superb

Great！

Its one of the best places to stay in Louisville.

Excellent location and price

I did not see on expedia that they charge a $50/day "incidental" fee, reimbursed if there are none but would have like to have that know. There is also a $25 fee to park (sign at front desk), even as a booked resident of the hotel, which they take out of the incidental fee. The breakfast was nice and the staff handling that were very nice. Front desk were kind but either a bit aloof or bothered when I questioned the charges and at checkout when I asked for the itemized bill. The room was clean, plenty of towels but the fan in the bathroom did not work in either my room nor another quests room (breakfast conversation). It was ok but I think I'll look elsewhere if I visit that area again.

It is an Oasis in Downtown Louisville. Everyone was nice and did everything they could to make the stay nice

Lady at front desk during morning/lunch was super nice.

Exceptional

Everything! Breakfast was amazing!

No complaints …I’ve stayed here before and will return

This hotel was amazing. Expedia made a mistake when booking my stay. The hotel did not have a reservation for me but Ms. Wendy wouldn’t give up until my reservation was straightened out. Her and the rest of the staff went above and beyond to help me. The hotel was clean. The location was convenient for everything we needed to do. We never had to move our car. We will definitely be back when we’re in the area.

Exceptional