Homewood Suites by Hilton Lubbock

Easy free 🆓 parking new remodel rooms pretty and clean

The staff Ms. Jassica was very helpful. They have internet problems in the area and system was not functioning Jassica was physically going to each guest’s assigned rooms to be opened and running back to front desk to help next one. We appreciate her efforts and attitude towards the hotel customers.

The room was filthy! Spider webs from the light, water dripping down the wall, sticky kitchen floor, stains on the pillow, mold in the shower, dirty vents. We even had a missing light in the bathroom and had to use our phone flashlight. We checked out and got immediately!

Big, clean room. Great staff.

It was just ok

Perfect hotel

Good

The staff were very friendly and the price was perfect. The breakfast ran out. The room was not clean. There were not enough luggage trams for the guests.

The breakfast ran out. The room was not clean. There were not enough luggage trams for the guests.

Terrible shower

Fantastic place to stay! 10* Nothing no complaints!

Perfect stay

Room.was clean.. evening desk clerk was amazing. Hot food. I recommend booking a kitchen well worth it

Full size refrigerator. Staff was outstanding and very helpful

Exceptional

We were on the first floor and the window would not lock and we were told by Jeffrey that it was OK and my husband is a Thurman and they do inspections and that is not OK. Anybody can rose a window. They can do anything in your room and we were advised that if somebody tried to get into our room that time we got out, the police would be there where it was mentioned to that there would be security cameras. We only saw a few stay there before never had an issue this time was unimpressed. There was some kind of issue with Booking.com. I had to pay an additional out of my own pocket, I was told that was between me and hotels are Booking.com so not impressed. Please see above

Please see above

We had a pleasant stay. The room was fine and breakfast was good. The staff was friendly and helpful. The location is convenient and close to Texas Tech.

Thanks for a wonderful stay…everything was wonderful, I’m staying here again and again.

Booked a King bed, opened the door to two doubles. Called front desk, he claimed they were full (!, probably 20% full, an outright lie). Also tv did not work in the bedroom and couldn’t shut drapes all the way, so plenty of light in the room as we tried to sleep. Will NEVER stay there again.