Comfort Suites Madison West - Middleton

The room was clean. The halls smelled of cigarettes. The property in general seemed a bit run down. The breakfast was better than expected. However, the fact, in 2026, that the charges, when booked through a third-party (Expedia), are not processed smoothly is ridiculous. I currently have transactions pending through Expedia and they also made me pay again at check-in, telling me that it has to happen this way when booked through a third-party. We'll see what happens but right now my card is showing 3x the charges. I may end up having to go through the headache of disputing charges.

My TV remote didn’t work. The staff took care of it while I was gone. What I didn’t like: the outside window had no movable curtain to block the landscape lighting that shone directly into the room. It made the room lighter at night than during the day. Also, the room directly above me had people in it who awakened both nights that I stayed at 4:00 am and stomped on the floor as they walked, waking me both nights. They didn’t leave the room, but stomped about for the two hours until I regularly waken. Between the bright lights and room noise above, my stay did not leave me with much energy for the day.

It was a great clean room, very comfortable suite! Cozy bed!

My hotel room reeked of cigarettes, the room felt muggy, and the ac did not stay on. This is my first and last time booking at this hotel. Be cautious if you are pregnant or have health conditions!

We had a good stay here for the price. The staff were very nice, the included breakfast and all day free coffee were great, and the $2 happy hour & popcorn were nice. Our room smelt vaguely like must and cigarette smoke but we got used to it and it was visually clean, albeit a bit outdated. Would recommend for a good value option!

This hotel was in a good location and our room was large. It is very outdated and needs to be better maintained. Our bathroom fan was super loud, the toilet kept running, and the room smelled musty. The breakfast was fine but the workers did not take care of the serving area. The counters were dirty and the coffee was empty until my husband found someone to tell. Would we stay again? Maybe if the price was right.

Our toliet kept running and the seat almost was coming off , but it was ok for a night .

Clean, helpful and good breakfast.

Una amplia habitación El desayuno está bien Buen parqueo Lobby y área de estar muy bonita

The best comfort suite I ever stayed,

Liked clean rooms & bathrooms. Didn’t like old carpets & small elevator.

First, the air conditioning and fan did not turn on. We contacted the front desk two times but no one responded until the following day. The fix appeared o be resetting a power source which took about a minute when the technician finally arrived. Fortunately the outside temperature was moderate that night but had it been hot it would have been unbearable. Second, the refrigerator did not work. It had a control allowing it to be turned on for only 2 hours. Finally, we had to have room keys rekeyed three times because they stopped working.

Breakfast was amazing! Bed was comfy

The gentlemen working desk at our check out was so kind and helpful when we were in a jam. Really went above and beyond to help. Breakfast was ok. Live the two flavors of waffles, but the breakfast potatoes were alittle crunchy yet

Room was small but it had a 2 person bathtub in the living space so if your into that .....cool

Great staff!

Everything was great for us, I highly recommend for a family trip or just work stay.

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The room was very clean, which I appreciated. There also wasn’t noise in the hallway. The breakfast was delicious. Thank you!

Great breakfast