Extended Stay America Suites Madison Junction Court

Nothing Everything

This place is very dated dirty carpet dirty stairs the tv was very old as well as the programming took at least 5 minutes to load programming guide.the WiFi was unuseable parking lot was truck repair area numerous trailers everywhere and the staff was well they were on site they even tried to rent my room while I was still in it. I will stay in a tent before coming back

Clean

Had to get any dishes down stairs, not even a plastic glass in the bathroom

Smelt like wet dog

Run down, loud, smelled of smoke. Front desk was very helpful in canceling 2nd night due to conditions of hotel.

This place is a dump! $240 a night for a $70 a night hotel. No ice machine! None! No work out room, no dishes in room, no conditioner, terrible service, I could go on forever. It is subsidized housing not a hotel. Do not stay here. Should not be listed as a hotel! Total joke. Was clean.

Nice area just hotel kind of look like an motel

Staff was wonderful! Physically it was clean and nicely decorated. You have to ask for things like dishes, pots, coffee pot, toaster… So pretty bare bones. Breakfast is just a few muffins in a cupboard and bad coffee, so a few points off there. The price was right, I’d stay here again.

Just dirty as hell

The kitchen was empty. You had to ask for anything you might need. Items were clean. The room was clean. The hall carpet had a lot of stains and it smelled. Staff was helpful. When going to the grab n go breakfast the only thing left to grab was packaged oatmeal. I'm sure we could have called the staff but we just went out for breakfast.

Excellent service provided by the front desk staff,very helpful and kind and that above and beyond kindness is a major part of the comfort here .

The property is in a very nice location near shopping and dining and it’s even a space for short exercise walks to unwind.

Beside grab and go breakfast everything was perfect

Clean and roomy The dogs outside at the next hotel

The property was located conveniently but the floor was very dirty as well as the bathtub. It needs an upgrade.

The staff member working at the front desk at the yellow building (55) on 8/19 in the afternoon was incredibly RUDE and oversold the rooms. He made it sound like I was SOL and pretty much refused to help me. I went to the other extended stay brick building (45) and the staff at the front desk was so kind and helpful. She helped me transfer the reservation and didn’t leave me stranded without a room like the staff at the other location did. Overall it was a good experience thanks to the kind staff in building 45.

It was ok for what we needed it for. You get what you pay for, we were looking for inexpensive for a 1 night stay as we were only there to shower and sleep. If we were going to be there for several days we would have wanted something a bit nicer.

Only free coffee and granolar bars. Cannot be listed as free breakfast.