DoubleTree by Hilton Mahwah
About DoubleTree by Hilton Mahwah
Comfortable Accommodations DoubleTree by Hilton Mahwah in Mahwah offers family rooms with air-conditioning, tea and coffee makers, hairdryers, and TVs. Each room includes a refrigerator and microwave, ensuring a pleasant stay. Modern Facilities Guests can enjoy a fitness center, free WiFi, and a 24-hour front desk. Additional amenities include a shuttle service, elevator, business area, and electric vehicle charging station. Convenient Location Located 14 mi from The Palisades Center Mall and 21 mi from Metro-North Harriman Station, the hotel provides easy access to attractions such as Bear Mountain State Park and Yankee Stadium. Guest Satisfaction Visitors appreciate the room cleanliness, attentive staff, and excellent service support, making it a preferred choice for travelers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
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i am not sure how these rooms are allotted, however, did not please me. in addition the ceiling in my room had 8/10 feet long crack!
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Hotel was actively under construction
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The remote control malfunctioned, necessitating my continuous viewing of the weather forecast during my stay.
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The hotel was undergoing restoration.. So the pool was closed .
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Basic spot right off of the highway
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Nothing really was working the telephone there was no hot water and the safe disnt work..bed was too soft. There was not manager on site at the time so I contacted Hilton headquarters and they was kind enough to compensate us with extra hilton points. So thank you Hilton for accommodating us that way.
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I love double tree never had an issue however this location was awful bed soft safe disnt work no hot water and thr phone receiver was out of thr phone and when I went to go plug into phone it kept coming out and had to us my cell phone to call front desk and non one would answer and they was sitting at the desk. There was no manager present so I caled headquarters and they was kind enough to apologize and compe sate us with extra points. So I appreciate that hilton.
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Property is on under renovation. I was put on the fourth floor no carpets on the floor odors of construction adhesive. Very disappointing for a Hilton property.
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Cleaning Was Fine. Staff Was Pleasant. Parking Was Alright.
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Polite service Comfortable
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Friendly staff Under remodel construction, which is obviously necessary; however, the room furniture was pretty beat up for a $250+ a night stay
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Location & beds were comfortable Construction on lobby area. Front desk staff was ok, not friendly (on phone).
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Theyre undergoing renovations so its not quite up to par in the Lobby area. The in-room phone didnt work in our room, the toilet ran ( needed to jiggle the handle to make it stop), the hand-held adjustible shower head did not have a stop and it didnt fit the bracket. Due to renovations, there was no ice machine ( the restaurant did accomodate us and bring some up. There is no refrigerator in the room, havent seen that in loooong time. Getting out and back to the main highway wad a challenge. Decent eatery next door though.
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The room was acceptable, but the overall property is in disarray. I booked this hotel because it was listed as a 4-star property, but in its current condition it feels more like a 2-star hotel, at best. There is ongoing construction, so it may become a 4-star hotel in the future, but that is not an accurate description of what guests are experiencing now.
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Hotel is under construction until January 2027!
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The room was clean everything good
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A lot of it was out of anyone’s control because the hotel was under maintenance. Still had the signature cookies despite not having a furnished lobby! Will stay again looking forward to see the finished remodel. Bath water got nice and hot with no wait, clean rooms and respectful housekeeping.
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The hotel needs major renovations. Peeling wallpaper, bathroom door not closing properly, and the fire alarm rang for at least 30 minutes at 11pm. All in all not a great stay.
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Great accomp
