Hotel Pontotoc

Let’s start with the quick/friendly assistance the staff gave to make sure when we arrived, everything was easy…from parking to getting access to the hotel/room. Yes, it was via text…but there was no question or issue not taken care of! Stepping in the hotel was like going back in time…everything was just magical…well to me at least! The room was even better; beautifully decorated…vintage fridge and microwave just made it just so very cool. Huge TV! And loved the bathroom. Again, they took their time creating such a great ambiance! We also visited the bar…loved is an understatement! Again everything was vintage…gave us such an old world feel! The staff was so friendly and helpful! If I could give the our experience a 20 out of 10 I would! Highly recommend!

Extra friendly staff and delicious breakfast!

Rooms were clean and characteristic the manager was second to none. Great location. Probably top 3 hotels I ever stayed at

Excellent in the boutique hotel space. Vintage and modern combined, lots of beautiful touches throughout. Loved The Dame downstairs!

The Hotel Pontotoc was perfect. The rooms were comfortable, clean, and spacious. I will definitely return.

Interesting that they have a texting system so you never see any staff except when they deliver the in-room continental breakfast. They are very attentive and answered every question or request we made through their text system. 10/10 recommend!

Rooms are shabby. Old, really bad. Unsafe - no personnel on site. Parking was in an open, unmanned garage in forth floor with no access to elevators for hotel guests. All contact is through text messages. No elevators. Felt like a 2-star property. Miles away from what is advertised on the internet. We felt cheated. It felt like a dress delivered which is old and torn with the vendor refusing to refund the money. There are at least 10 properties nearby which are ten times better at the same cost.

Beautifully designed and staged, with extra amenities and even a Speakeasy! Would happily stay there again.

It’s not a hotel. It’s an Airbnb. You have to check yourself in remotely. There’s no staff nothing to call. Calling this a hotel is a clear misrepresentation.

Enjoyable

Yes it was amazing

Everything was perfect! Beautiful and very accommodating.

Enjoyed our stay, it’s a little different than traditional hotels as there’s no face to face communication at check in, which is nice in most aspects and different in others. But we enjoyed our stay all the same

Great

This is a newly remodeled boutique hotel. It is a very nice place to stay. Old hotel, I mean like historic, with a lot of stories. Appointments are are a little period correct with a mix of modern convenience. We filled out the menu card in the room after our arrival and the breakfast was delivered to us on time. Fresh and delicious! I cannot say enough about this great place to stay and so close to downtown features.

Amazing little boutique hotel. Friendly staff and very close to the Orpheum and Beale. Will go back.

It was was absolutely amazing. 10 stars

I absolutely loved my stay!! The room was beautiful and quiet..my mom passed aeay 17th ago and I needed to quiet and relax.. Pontotoc was prefect place for me to relax and just enjoy myself away from home.

This is our new favorite hotel in Memphis. Completely renovated. No hassles with check in. Great parking options downtown. And an amazing cocktail bar on the property. 10/10!

This was my second stay at this property and I enjoyed everything about it. The beds are exceptionally comfortable. The staff is easy to reach. The complimentary breakfast delivered to the room was a nice touch. The onsite bar is upscale and service was excellent. The location is very walkable and in close proximity to plenty of restaurants. The rooms have a wet bar with a large refrigerator. The addition of in room alcohol for purchase was a nice touch. There were several wine, beer and cocktail choices. I would recommend this hotel to anyone looking for a relaxing retreat while they explore downtown Memphis.