Sonesta Simply Suites Memphis East Poplar Pike ​

Bad

The king size bed was upstairs where it didn't get cold like downstairs 😒

Gym is out of order, no ice machines, table and counters in room were dirty. No pans or dishware were available. Or even kitchen soap. I’ve stayed in hotel with kitchens and they always have the bare minimum this place had just plates, bowls, 1 large glass, 1 medium glass and 4 coffee cups. Just be prepared to have everything with you if not You’ll have to buy. Carpet didn’t seem too clean nor restroom

Carpet needs to be cleaned, bathroom sink was backed up, room smelled like sewer, nets were throughout the room . Had to request a blanket for the bed, and hand soap. There's a full kitchen inside the room without essentials to use as before (cookware, coffee maker,dishes, silverware etc). No remote for tv in sitting area and some outlets didn't work. Hallways smelled like mildew and dogs!

Nice place to stay but to many transients.

Staff was very rude. Kitchen was ok. Parking was terrible. I will never go back!

Great place

The pool is not open that was a lie then we get to our room there’s a bonnet and sex toy in the bed “how was the room cleaned prior to our stay”? It’s states breakfast well they have nun front desk stated there hasn’t been none since they took over lastly there are no pots to cook at all in the unit no dish soap and then the luggage carrier broke into pieces old and rusty! I was very unsatisfied with my stay ! Hopefully as it get renovated you guys do better ! You can’t even get a cup of coffee glad star bucks was right there !

They didn’t have any breakfast It need to be updated seen roaches carpet smells the loveseat had stains

Room size Pool was closed. No dishes or cookware to use kitchen

sleeping the staff accused me of smoking in the room and i dont even smoke

I had no air my entire stay. No I didn’t complain because I didn’t want to seem like nagging Nancy

Bed was clean and comfortable. Staff was pleasant and helpful. Kitchen cabinets were completely empty. Floors in room were in need of repair or replacement. Half the toilet paper holder was broken off the wall, so the rolls were set on the back of the toilet which is impossible to reach when needed so I put a roll on the bathtub. Electronic key did not always work so the front desk had to let me in and reset it several times. At least it worked the night I was out late so nobody was manning front desk. Halls were generally quiet but since my room was near housekeeping, I did sometimes hear them going in and out. Also heard garbage disposal from other rooms but that did not bother me. I didn't see any restaurants etc nearby and no complimentary breakfast. Overall served my purpose which was a place to stay while visiting family after the first hotel I reserved months ago canceled my reservation before I arrived and said no rooms were available due to a long-term contract being extended. I didn't bring a car but it appeared the lot was full at night.Snack and beverage vending machines in lobby.

I chose not to stay. I switched rooms due to the conditions of the first room. The second room was still not up to par

Poor

Bad

The size of the room. Having a loft room is so beneficial for our family. The person who checked me was super nice! The room I was in was FILTHY! The kitchen floor was sticky, so I used wet paper towels to clean it up and they were black when I finished. Absolutely nothing in the kitchen. No dish soap, no sponge, no paper towels, nothing to cook with. Kitchen sink leaked all over the floor. Not a single blanket in the room!

Bad

Good

Simple and clean cost effective