Hampton Inn by Hilton Merrillville

They are being renovated so expect some issues

The bathroom was full of mold and rotting wood. The floors were so sticky, your feet stuck to them. The room was plain and furnished with old furnishings. Many of the outlets did not work.

There was a sign about construction but we didn’t see any. Room on first floor. Dirty halllways. Door frame not stable when we opened door and it didn’t close without force. Very heavy fragrance beyond cleaner smell that seemed to be masking odor. Furniture old (70’s-80’s), scratched up, not clean and pulled away from walls. Looked behind and there was heavy dust build up from not cleaning. Found bug in bed second night. Would have left then but late and nothing available. Have been a Hampton Inn customer for more than two decades but will never again assume they are a safe, clean option. So disappointed that my reliable go-to is no longer reliable. Stayed at a Holiday Inn the night after and will use them going forward.

Ok hotel… but great staff, good value, clean, decent breakfast, and good beds

Just not a place I would stay again. I’ll never stay again ….. 0 stars …. Sorry!

Im a carpenter, & the hall was not safely contained for guests, wires hanging from the wall, drywall dust not vacuumed up, Never again

Is good

The hotel was under major renovation and there were signs all around for that. The carpets were dirty and run down. The room was just clean enough but needs major upgrades or maintenance. Properties under renovation should be marked on their website and Hotels dot com App so I won’t select them.

Property is old and in need of updates. They had a sign posted saying that they were renovating. Breakfast was adequate but more limited than I expect from a Hampton.

Under renovation which was not mentioned when I booked. We ha a renovated room which had the old damaged furniture. Low quality for the price.

Worst Hampton Inn we’ve stayed at, dirty carpet, halls, and stairways smelled like weed. Breakfast was good

Under construction at present. Room is outdated and worn. Two different ice machines not functioning. Breakfast offering were sparse.

It served its purpose. The bed and pillows were nice. The morning staff was pleasant. I cant say the same about the night shift. We will not stay here again, nor would I recommend a stay at this Hampton Inn.

When we entered our room, the air was damp and we realized the carpet was wet. When I called the front desk, they said it had been shampooed that day. Unfortunately, they did not turn on any fans or the a/c system to run the fan, so the moisture had accumulated in the air in the room until it felt damp like a high humidity day. The bedding felt damp as did our clothes the following morning. They said they could not move us because they were full, and they did not register our complaint.

We had a nice stay

No fridge, microwave or coffee maker in room...but coffee offered 24 7, microwave in lobby,and breakfast free.

Property is currently under renovation which was not stated on hotels.com website. Things like this should be disclosed to help customers decide whether to book or not. Property badly needs refresh. Carpets are stained (yuck), room furniture from the '70s. I can't believed Hilton will attach their brand to this property. One bright spot is the breakfast, which hotel tries to varies everyday (scrambled eggs one day, omelette the next).

Property was a little tired for the price. Breakfast was good though.

Nothing! They cancelled my reservation without giving me a notice. The 2 front desk employees lied to me. Said they called a manager but he wouldn't come down. They didn't answer any questions and just walked away.

old and run down, hassled in the lobby by the staff when playing cards