Carillon Miami Wellness Resort

I love the Carillon. When I need a break it’s my home away from home. Every room is a suite with a living room and a sleek kitchen. The beds are adjustable for firmness. The bathroom has a deep tub. I can relax in my room or at the rooftop pool or on the beach. Loads of gym classes and the saunas can keep you busy. The staff are attentive. It’s my Ahhhhh place.

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Love this hotel. Miami but without the crowds and chaos. Super relaxing with gorgeous rooms.

1) Very unenthusiastic greeting from receptionist. She merely gave me a key card and pointed to the elevator. We asked for a pool or ocean facing room, but received a construction facing city view. The hotel did not look busy at all to me. 2) Hallways on room floors were hot and muggy. 3) No towels or attendant present at upstairs jacuzzi The hotel was very clean. The grocery store across the street was convenient. Unfortunately, I won’t be returning. Although I value cleanliness in my lodging, service ranks pretty high for me as well. I’d much rather giving another location my business.

Our only issue was the food being served at dinner - not good. See above

The location is perfect. We went out to dinner and found many options within 15 minutes or so from the resort. Love the air purifiers as well as the hydrogen water station! Resort is outdated. My daughter had a massage and the masseuse's phone, which was on vibrate, kept vibrating with text messages throughout. Eventually, he was getting a call; this shut off the music (played through his phone) and really disrupted the whole experience. She had 20 minutes without music. Not at all professional.

I suggest cleaning the seaweed from the waves/sand, and leveling the sand.

On the beach, health and wellness oriented, wonderful with a baby. Some of the facilities and parts of the room were old and run down. We were also given a room on a low floor so the pictures were a bit misleading about how nice our view was.

Spa was good, but the view from my room was not. Ocean barely visible, no balcony, overlooking construction next door.

The rooms with separate living and bedrooms were fantastic The restaurant was weak. Limited menu items, poor hours and generally unexciting

Everything about this place is just wonderful! It started with the staff on check in. The room was so nice and clean. The view was not right in front of the room, but still a great view. The housekeeping was fantastic. The health and spa check in was welcoming and the spa experience was a total removal from the everyday stress of life. My daughter and I also loved the pool and hot tub. Again the staff there was amazing as well. The beach is area from the beach and there is a boardwalk and fitness area to enjoy. Our Easter was extra special thanks to this experience.

Great location, great beach, great spa/gym. Twice (out of 4) I gave the electric rental car to the valet and asked to put it back n a charger and it was not done (after them taking a tip and promising they will do it). Caused a lot of problems for us. Also sometimes it would take a very very long time to get the car. Valet seems to be very poorly run.

The outdoor amenities and spa are fantastic Other than the spa tech and beach staff, who are all amazing, the staff is lackadaisical. The restaurant hostess is straight up rude. And the spa desk messed up one of my bookings cause me to forgo a treatment and a promo deal for no fault of mine.

This hotel is outdated, dirty and has a not so honest staff... the worse thing you can do is over look this review... They are designed for people unfortunately on no budget (very low - life is life).... Even those amazing folks deserve way better for their hard earned money.... I literally decided to get my money back and pay double at another hotel.... They lie like a rug!!!. awful awful awful

Hotel was clean and staff was pleasant Wellness amenities were way oversold. Spa was underwhelming compared to the Faena and Standard hotels. Gym could have had more equipment diversity. Spa hours were limited.

Quite place Super clean Bed very comfortable I would like to express my disappointment regarding the efficiency of the administrative processes. There have been several accounting mistakes and overcharges on my account, and I am still waiting for the refund of my deposit from a previous reservation made on January 27. In addition, the daily accidental charge has remained blocked on my credit card for almost a month. Unfortunately, the front desk has not been very helpful in resolving these issues. However, I would like to acknowledge that the Managing Director has been very responsive and professional. I hope these matters can be resolved quickly.

Great access to the beach and swimming pools. SPA is great and the hotel offers a wide range of fitness activities. Lastly, the staff at the reception desk was very helpful, especially Tayfuk. Some rooms might need need minor refurbishments and fixing.

Hardly

Perfect family trip

Friendly staff, clean, upscale Beach staff could be more helpful