Home2 Suites by Hilton Miami Airport South Blue Lagoon

Very clean room and very helpful and pleasant staff

Everything was perfect. Breakfast was amazing. Shuttle eas great

Room wasn't really clean in the restaurant , it was 2 used, wash rags hanging over the shower. Pillow Case had stains on it

Wonderful staff. Very welcoming.

Great place to stay. Hardly recommended

Great hotel and close to the airport

WiFi internet was spotty

The hotel was nice. The room accommodations was great as well. I love the set up of the room. The staff was wonderful. The Acess to and from the airport was good as well overall, I rate a 10 out of 10 thank you for wonderful customer service and a great place to stay.

Buanderie gratuite, piscine chauffée

There were 2 fire alarm scares in one day

All excellent

Great

From the shuttle drivers to the front desk attendant the service and hospitality was Exceptional ! The breakfast was an added bonus! Will definitely stay there again!!!!

👍

We were given wrong information on the shuttle from airport. I called two weeks in advance to verify the airport shuttle as the website stated it ran until 10:30 and our flight didn’t arrive until 10:25 pm. A woman advised that changed and it now ran until 11:30 pm. Upon arrival at airport, we proceeded to the airport shuttle area and waited 20 min, 11:25 pm, then called the hotel only to be advised we were given wrong information. We had 10 people in our family, 4 of whom were children under 9 years of age. So at 11:30 pm, we had to get 3 cabs to the hotel, which cost $75. Very frustrating as had I been given correct information, we could have arranged transportation.

I want to give special recognition to Debbie at the front desk. Her customer service was outstanding from the moment we arrived until we checked out. Even when the lobby was packed with guests asking countless questions (many of them obvious), she remained friendly, patient, calm, and always had a smile on her face. She handled every situation with professionalism and kindness. Debbie deserves 10 stars! She truly made our stay even more enjoyable. Thank you to the entire team for a wonderful experience—we would definitely stay here again.

Great hotel with a fantastic breakfast

It was great. One of the best ones I’ve stayed at

Excellent staff! Very polite, made sure the breakfast area was clean and organized.

Bar needs to stay open later than 9:30