La Quinta Inn & Suites by Wyndham Miami Airport East

Air conditioning needs service, Ice machine on first floor doesn’t work elevators act like the want to break down any minute light doesn’t work in room 132 motel just done fell off 1 out of ten 3

This property is right by the airport and has breakfast included. Everything else was awful, though. People are not friendly. Food was bland. They didn't have any change when we wanted to pay cash for their convenience items and food. Rooms were dirty, old, and smelly.

I booked two stays at La Quinta Inn within the same month. The first was for 11 days and was a terrible experience. I reported that the A/C needed cleaning but received no response. I repeatedly requested fresh bed linens, but nothing was done until I made a formal complaint. I had to clean the shower, toilet, and entire room myself. The room was extremely dusty, and both my wife and toddler became sick. I also saw roaches several times and took pictures. Despite this, we kept our second reservation to avoid the stress of seeking a refund and finding another hotel. Before leaving after the first stay, we asked if the hotel could receive and hold some packages for us and were told yes. When we returned, we were charged $10 per package. My wife paid $110 for 11 packages—more than the total value of the items. The final issue was the airport shuttle. We requested the 7:00 a.m. shuttle and arrived at 6:26 a.m. with our 5-year-old and luggage, but we were left behind because the driver said there was no space. We had to urgently book an Uber. Overall, this was a very stressful and disappointing experience. I hope this was an isolated incident, but based on our experience, I cannot recommend La Quinta Inn to families, especially for stays longer than one night.

Very bad experience with this hotel. AC wasn’t working, transferred us to a new room with water flowing and the floor was flooding. Microwave and fridge were missing on the first room and not working microwave in the second one. Elevator constantly breaks down and works really slow.Beds are squeaking. Toilets flushed really slow. Towels are like gold to ask for. We have 3 people in one room with only 1 towel available. Ask for more and the staffs were rude and made me feel like I’m a disturbance. Reserved for 4 rooms but when I came was told that they only had 3 available? Very disappointed. Never gonna book to this hotel again.

Breakfast was/is just bread bagels yogurt juice coffee imitation eggs and a waffle and corn flakes cereal Airport shuttle never arrived for pick up from airport for 2hrs after I arrived Staff most barely speak English its a hit or miss with them Hotel needs to be thrown away. The whole hotel. Elevator kept getting stuck and not working . Not safe.. No refunds are given if you want to checkout early. This hotel Catfish people from the pictures online... they look nothing like the pics. Crazy.. Definitely will never be back to this location and I advise others to do their due diligence on this hotel BEFORE spending your money

Old hotel, the elevator felt like it was gonna break at any moment, there were people hustling goods right out the front door. The staff were all kids not classy and I had to get the room key coded 3 times. The pillows were so bad I would have had a better sleep on a tortilla.

Excellent

No tienen servicio de Alvaro de ropas

From the moment we arrived, I did not feel safe. There were people hanging around outside the hotel, and I even saw police officers speaking with a person who was naked outside the property. That was shocking and completely inappropriate to witness, especially while traveling with my child. When we raised our concerns, no one was able to help us or provide any reassurance. The staff did not seem to take the situation seriously, and the customer service was very disappointing. This was supposed to be a relaxing stay, but instead it was stressful and uncomfortable. I would not recommend this hotel to families or anyone looking for a safe, clean, and welcoming place to stay. Management needs to do a much better job with security, guest safety, and customer service.

The AC was not working in 2 room

Bed sheets and towels was not cleaned. AC is not working when I ask staff ask to wait until next day.

Fridge nasty elevators non functional

Very dirty!! Roaches everywhere! I had to change rooms twice because of the roaches! They had no towels at all available. No phones to contact the front desk. All elevators were broken. Broken nosey beds and dirty sheets

This hotel is terribleeeee!!!! If 0 stars was applicable that is what id pick! I chose this location bc the price was so low, close to airport with shuttle and shuttle to port. Spend the extra money an stay somewhere else! Anywhere else! The first room, the tv didn't work an had a weird smell. The whole place honestly smells weird. They moved us rooms bc I was with my daughter an after traveling all day she just wanted to chill an watch tv..2nd room the air did not work. The pillows were the thinnest, cheapest pillows I've ever seen! An why would you only give 3 pillows on a king bed?! I tried to call housekeeping to request more pillows, the phone didn't work. So down to the desk I went to ask for more pillows. Never came. I then wanted to get some ice and water from the vending and ice room down the hall. Its completely gutted. No ice machine on this floor. And roaches! Wish I had read the reviews, so that is on me. I have stayed at many la quintas before without issue, and other hotels for a night at the same price point. This really is like, ya get what you pay for! Wish I had stayed up the road for just a little more an had a guarantee of being more comfortable. If I wasn't so exhausted we would have left! The only positive I will give is that the girl at the desk was really nice and tried to be helpful. I could tell by the line at the desk and the other complaints I was hearing she was frustrated with housekeeping. Altogether, this was the worst hotel stay I've ever had

The proximity to the airport was excellent. The general condition of the place was acceptable. However the room was not swept, dusty under the beds, the dust balls were evident. The TV was able to be turned on but. No volume. They tried 3 times to find the appropriate remote to no avail. We found the remote that adjusted the volume under the bed two days later. Our stay was for 3 days. The AC was leaking and flooded the floor 2 days. Nice place but the maintenance needs serious attention.

Not properly maintained

hallways were smelly, room key defective, tv had no wifi, AC needs cleaning, room did not have microwave and refrigerator, floors needed mopping.

staff were very un-professional, not helpful. Not even inclined to talk and provide details. Did not even give access to wifi, room was dirty, furniture were damaged and fixed and some were not even is good condition to be kept in the room. Forgot to mention, to find the Hotel was a nightmare, took 20 plus minutes in night to find the Damm hotel and after finding it, above things happen. thank God we were there for 1 night only.

Staff was very helpful and friendly

Los empleados son muy amables. Es para estadías cortas.