Holiday Inn Express Newport North - Middletown by IHG

It was clean Our room had a slight smell of musty

Everything was great, thank you!

The was helpful but the some amenities was not standard qualify,especially shower was awful and breakfast items are are not enough and quality would be on guest expectation

I need an itemized receipt from my stay. Daily rate and tax in a receipt to submit for my travel claim.

The hotel was small and a bit older, but it was clean and well kept. My room was stocked with Dove amenities, a full-size ironing board and iron, plus a microwave and small fridge. The bed and pillows were comfy. Breakfast was simple but tasted good and was appreciated. It was all I needed for my stay. The staff I interacted with were all friendly and helpful. I would stay here again. The pool was small and too cold for my younger niece and nephews.

All good

The coffee machines made a great brew, although I missed having a little coffee pot in the room, but the homemade cookies in the reception era were 5 stars!

Friendly and kind staff. We stayed in a room with king size bed and a couch and had lots of room. Typical hotel bathroom…snug but workable for two. Free coffee in the lobby 24/7! Would stay there again.

Excellent. All round! Highly recommended

The room was great and so was the breakfast selection. The room had a slight smell when we first arrived.

Overall disappointing stay. The hotel reception and breakfast area were attractive. Standard Holiday Inn free breakfast but nice enough with ample food and good coffee. The lemon water in the reception was a nice touch. However, the hotel rooms and hallways are in serious need of major renovation. Our rooms wallpaper was peeling, the paint chipped and the sofa sagging. The mattress in the pull out sofa was old and unhygienic. The bath vanity appeared to be replaced, but the bathtub vinyl surround was likely original and yellowed with age. The room had a grungy feel and the carpet was dirty. I did not want to walk around the room in bare feet. Our room was not cleaned and fresh towels were not delivered during our stay. I resorted to using towels from the pool area. The “heated” pool was quite cold and my son developed an external ear infection from his 5 minute swim. The exercise room was small but the 4 pieces of equipment did work. I chose this hotel because of the price and the glowing 5 star reviews. However after staying here, it is apparent that the hundreds of glowing reviews are likely AI generated. Be warned.

Very updated, clean and great continental breakfast

Parking was perfect. Very convenient and very safe.

Very clean. Clean look and smell. Breakfast was decent. The entire staff was friendly and helpful.

Great hotel! We will stay here again! The suite was perfect for our family to have separate space when everyone was ready for bed but still wanted to have a light on to read or watch a movie and not disturb each other.

Exceptional

And the restaurant was very good also!

Clean property, staff was very helpful and friendly

G

Convenient location, safe, good amenities Shower drain was slow, but otherwise no issues with stay