Hotel Pacific

Great stay, great location, thnks

Minor things, no hangers in the closet, no AC,it was borderline until midnight.

THE GOOD: Location - great! In DT Monterey Fireplace - great! Room size - huge Clean Balcony -very nice but on a busy side street Separate shower , large bath was nice THE BAD: Bed : too lumpy with too many layers of sheets - why? TV : cheaper and not high def Ambiance : pretty stark, cheap decore - owners cheaped out - why? We stayed here several years back and there were no complaints at all. Maybe change of ownership or whatever. Seems like they are cutting corners when they should be improving quality. Afterall, the $600/night Portola is right across the street

Staff was extremely unhelpful and acted like they were doing us a favor

Great location and wonderful room!

Some cons: Breakfast was quite basic. And my faucet in the kitchen didn't work but I only stayed a night so wasn't a big issue for me.

The shower was not clean, but the rest was.

Very clean room and a good breakfast. Room was on the street and was very noisy, also our room was next to the spa and that was noisy, too. Late night noise in the courtyard by people coming in late. Good location for walking to the harbor and Cannery Row.

Rooms were very comfortable, and the place was quiet. I slept well!

We really enjoyed our stay. The location was perfect…we had a short walk to the wharf where we had access to many restaurants. And the room was huge, with a fireplace, sofa and a very comfortable bed.

the unique architecture. clean and spacious room. Nice location. The extra $25 parking charge was not clearly indicated at the booking. I was aware of it only when check-in. The free continental breakfast is quite a disappointment.

It is good hotel, we enjoyed there!

1. front desk staff very rude and blasé. Could not be bothered to do more than point 2. elevator broken 2nd day- and we were on 4th floor 3. toilet needed plunger daily 4. coffee maker broken The breakfast was very nice Linda Marin

Great location! Easy parking That said, several things in the room were in disrepair…the pocket door was off the guides so we couldn’t use it, the tv didn’t turn on, and front door was a challenge to operate. Things that need to be checked/addresses between guests. We only stayed one night so it didn’t affect us that much…

It’s convenient and is within walking distance of popular sites. Our rooms ac was not working, parking was awful. And to top it off elevator broke down which was inconvenient getting the family out for check out.

Fabulous breakfast. Beautiful room with vaulted ceilings. Beautiful outdoor interior courtyards with fountains. Only steps away from the bike path and Fisherman's wharf but quiet and safe. Intimate low slung buildings.

The hotel was lovely, but the staff could have been a bit more attentive and polite, especially considering the price we paid. Improving their customer service skills would really make a difference. I feel terrible for writing this review since I work in customer service. It’s the one thing you can control is the customer experience.

Excellent facility. Great location, comfortable bed and excellent breakfast.

The room was spacious and clean. A little outdated but cute in its own way. We chose a room with fireplace but had a hard time turning it on. The hotel itself needs a little upkeeping and renovating. The setback for me was the front desk. I am on crutches due to broken foot and booked an ADA room. When we checked in the girl gave us the key to our room and told us the elevator near that room wasn’t working so we’d have to catch the elevator down the hall. It was quite a walk especially for someone on crutches. We asked if there was another room closer to the elevator and she said the room she assigned was the room we booked for. We were not asking for an upgrade bc I’m on crutches, but simply a room closer to a working elevator. I broke my foot not the elevator! I was exhausted by the time I got to the working elevator. Hospitality was very disappointing.

Breakfast hot tub close to everything Monterey. Would stay again