TownePlace Suites by Marriott Scranton Wilkes-Barre

The room size and the staff No TV in bedroom air did not work right in bedroom

Upon checking in we noticed the kitchenette light did not turn on. The clerk/ manager was fast and responsive. The light couldn’t be fixed at the time so he upgraded us to a larger room. Nice pool & hot tub, good quick breakfast. Would stay again.

This is my second visit to this property. It is always clean and the rooms are large and the receptionist Morgan was very friendly and helpful. She was professional and knowledgeable about the surrounding area. It is in a very convenient location, and well worth the money. The 2-bedroom suites are very spacious and comfortable. fully stocked. We enjoyed our week there. And the pool/hot tube area was nice and clean each day. Not to mention the complimentary ice cream, water and soda.

Nice place!

Clean room staff always good service breakfast good

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Breakfast was nice & coffee is good. However the room is a little dated, carpets are torn and smell a little moldly.

What I liked about the hotel... It was very clean quiet there was a lot of hospitality from the staff the rooms was great every room have a refrigerator full size dishwasher stove it's like you have a mini living room and bedroom.. The pool area was nice the little weight room was great when you walk in they have lemon water and pink lemonade it was just great overall the staff was amazing I would recommend to some more my friends.

It was spacious, clean and quiet. The staff were very attentive. N/A

Booking.com charged my credit card and hotel rejected the card

Booking.com charged my credit card...

The room was clean, and the bed was very comfortable. The A/C worked well and was not too loud. The shower was easy to use and had fantastic water pressure. We were surprised, as we waited in the lobby to check in, that everything on the right side of the lobby was free-- a dispenser of ice cold water with lemons, hot coffee and tea, a little fridge of mini Shasta sodas (now THAT was a throwback, seeing Shasta sodas!), and a freezer of chocolate and vanilla ice cream cups. The breakfast selections were good (scrambled eggs, biscuits and gravy the morning we were there), and the buffet and dining areas were kept clean. One small complaint is that there was no bar soap for the bathroom sink. There were dispensers of body wash, shampoo, and conditioner in the shower, but nothing to use at the sink. Other than that, it was a wonderful place to stay, and I would stay here again.

The property was clean and easily accessible, and located close to the interstate but not noisy.

Furniture was dated and had holes. Still worth the money for the stay. Staff were extremely helpful.

Staff was wonderful and very helpful of the questions I had concerning the concert we were in town to see. Breakfast was great and had many hot and cold options.

Good location. Comfortable rooms. Staff was exceptional. Good price.

Nice place to stay. Very convenient and also quiet. Good size room and very clean. Breakfast was very good and with high quality options. Staff was very efficient too. It would have been a 5 star review except I thought the bathroom was squeezed in. The sink right against the door and the toilet right up against the vanity and difficult to get the TP from the holder.

Passable

Beds were comfortable.

This hotel is not only in a great location, but the staff that I came in contact with was very helpful, friendly and professional. Josh the young man that checked us in was such a friendly young man. The room was spacious; kitchen area was sufficiently stocked. The pool area was clean, and the hot tub was really nice. The pool water was a bit too cold, but the children seemed to not mind. Hotel was very clean