Homewood Suites by Hilton Philadelphia/Mt. Laurel

Exceptional

Superb

AC was too loud.

Full size kitchen. AC was too loud.

Friendly staff spotless facility Improve WIF improve the breakfast selection

Per usual our stay was great. Clean room and comfortable bedding.

Superb

NA Shower had some mold

The cleanliness. location and the staff’s professionalism.

I was only staying 2 nights, but the hotel accommodated my stay perfectly! Full kitchen, one bedroom suite, with separate living room, and complementary breakfast! Not to forget the location was perfect for dinning and shopping.

Janitorial staff is not friendly at all

The room had dirty dishes in the cabinets. The pool was cloudy and things floating in it. I went to the front desk and asked for a frying pan 2 hours later i got one and it was burnt I could not use it. Also When they left the room they did not shut the door.

Location of property. The room had dirty dishes in the cabinets. The pool was cloudy and things floating in it. I went to the front desk and asked for a frying pan 2 hours later i got one and it was burnt I could not use it. Also When they left the room they did not shut the door.

Everything was great, very useful for handicap accessibility. Thank you.

First I have to thank the front desk staff! They have made this trip one of the most amazing experiences we have ever encountered while traveling. Traveling from NC we made it to NJ at 9am and the women at the front desk Vanessa at that time noticed we had a long travel and she got us in a room immediately, which we were soooo thankful for. We did not have to wait till check in time we were legit walking in our room within 5 mins of being on the property. Once in our room it was very clean and comfortable! We had no complaints at all! The night before checkout we stooped back at the front desk to inquire about late check out and the guy at the desk at the time Stephon was able to offer late check out till 4pm. Once again fast and smooth service and we sooooo appreciated this! Thank you again for everything!

Superb

Desk staff were helpful and solved an issue

It was ok

Everything was nice and clean beds were comfortable. Breakfast was simple. Would definitely come back and stay again. The pool was nice. The only complaint I have about the property is the toilet seat. The toilets are too low to the ground. We suggest some high boys, especially for seniors visiting the property. I felt like I was almost down to the floor. it was very uncomfortable trying to get up off of the toilet.

Everything was perfect even down to Breakfast also pool area! Beds were comfortable, Room was very clean and spacious.