Bluegreen Vacations Harbour Lights, an Ascend Collection Resort

Always love my stay here

I am a Bluegreen owner! Our stay was as predicted! Wonderful! N/A

Location is great. No elevators for 2nd and 3rd floor units.

On Friday evening, could not utilize club house, someone was having a bridal party. Saturday closed club house at 10pm could not play pool, or use game room.

The check in process was very easy. The rooms was clean and very comfortable.

I loved the spacious rooms, the full kitchen, the screened in patio, the view of the pond, the family of geese that strolled through the property (just watch your step), the club house with the indoor pool, the outdoor pool. I found out the day I was leaving that Monday-Friday they’ll make you waffles or pancakes at the clubhouse for breakfast. It’s not at the beach but only about 7 minutes away. Very good place for the price. I would stay there again.

Ver clean, friendly staff

Everything Nothing

The location, cleanness and the pricing. The customer service was excellent.

The property grounds seemed to be maintained well and were enjoyable to walk around. The condo interior was old, dated, and had a musty smell. They were not maintained or cleaned very well. Unable to sleep past 5 am due to the heavy stomping, running and slamming from the unit above. Very little insulation to block noise. I mentioned this to staff hoping they would address, but unfortunately not. The indoor pool and hot tub were closed during our stay but this was not mentioned before we booked. The photos make the place look more appealing than it was.

Everything On the first floor

Everything was great. The beds were comfortable. It was very clean. They had plenty of pools. They had different activities. You could do plus a discount at different restaurants and attractions They should have little small take-home bottles of their body wash, lotion ,shampoo and conditioner because that stuff smells awesome and is expensive to purchase

Outstanding room with great view, roomy, and good full kitchen. Bathroom was awesome

Very clean Its not a ocean front hotel

Great location for us. Had an entire apartment for what you would pay for a room. Space and comfort. Clean and comfortable bed. The internet service was HORRIBLE. It’s inexcusable for a resort of this size not to have decent standard internet. We couldn’t even get online long enough to upgrade and purchase the advanced internet plan. Terrible.

Rita & Raymond were super friendly and extremely helpful in fixing an issue with my reservation! The couch was less than comfortable but everything else was excellent!

Brittsny and Rita were so helpful at the front desk. Brittany helped us with our reservation before we arrived and made it a stress free trip. Everything was great.

Loved the lazy river and pools Had to basically clean up our room before leaving. Not sure of the maid situation.

I loved the infinity pool and spa had amazing jets! The views were wonderful and access to downtown was convenient. The pull out couch was broken along with a whole in the netting to keep out the mosquitoes on the balcony.

The employees were amazing. Rita and Brittany were very helpful and polite. They both made sure our rooms were side by side and helped to make our stay wonderful. Yes, we stay there once or twice a year for the past 3 years.