Four Points by Sheraton Myrtle Beach

Very clean property

I love the indoor pool and that every room has a balcony !!! That balcony alone A+. Also the floor to ceiling windows in the lobby over looking the lake was nice.

Staff is incredibly helpful!

The hotel STINKS of mold and mildew. The management/property owners need to close this hotel down until they fix the AC and air quality problems! They are going to make employees and guests sick.

Thanks for the accommodation overall and great staff!

It was just old, moldy, humid

Very clean and I love the bathroom

This property was very clean and close to all locations of interest in the area.

Room was nice and air conditioning work well. Hallways and lobby were warm

It had an restaurant and gym and pool

The room was clean as well as the rest of the property. The staff was friendly and helpful. I will stay there again.

I asked for a view of the canal & was given a room on the 1st floor with the pool blocking the view of the canal. We couldn't even open the curtains because the pool & all of the loud people at the pool were inches from our window. The ceiling (we didn't notice until bed time bc we left right away) had what looked like streaks of smeared blood on it. The staff didn't care. It was a mediocre room/hotel at best for double the price. It was a one & dine for us!

amazing

Absolutely loved the front desk staff. Probably the friendliest people I have ever had in a hotel. Arrived early in the morning and the room was available so they let us check in, which was a game changer. We had a red eye and didn't get much sleep so it allowed us to take a nap. Would definitely come back here when we go to Myrtle Beach.

Nice place to stay. Would definitely stay again

It was ok. Seems like an old Sheraton. Elevator broken. Room decor ok. Seemed clean

While the check in areas looked good. There was no ac in dining area. Entire hotel smelled bad. Only one elevator was working so had to walk to the other side of hotel to use an elevator. Room was clean but had the same musty smell as the rest of the hotel. Molding on bathroom door was coming off. For 400 dollars a night this hotel was not worth that. Would have had the same experience at a cheap motel.

Awesome stay things was very clean and the staff was awesome great stay i will stay again

It was a hotel. Not bad. Not great. Needs a good deep cleaning like most of MB and few quality updates (instead of shoddy quick repairs) would help. Balconies are useless so don’t pay extra for them. Location is ehh.

"D" at the front desk told us she never uses the rooms in that particular corridor unless the hotel is completely sold out because they are just too close to the water. I know a lot of hotels give people that book through Expedia less desirable rooms, and this is one of those hotels. D was gracious and friendly, she promptly gave us a better room on the 6th floor across from the sleep study rooms. It was very quiet. Unfortunately they were sold out of kings so we had to remain in a double queen despite the fact I had prepaid for a king. None of the other front desk staff were very friendly aside from D and one other tall gentleman. The rooms and property definitely need some TLC. The sofas in the main entry areas are falling apart. The 6th floor room also smelled like mildew. We guessed it was most likely from a dirty AC filter since the smell improved slightly with the cooling turned off. The fridge was leaking water. There is no shelf in the shower to put toiletries and soap. The ceiling tiles in the pool area are falling down or missing. Overall this property is neglected being a Sheraton. It's more like a motel than a hotel. We wouldn't stay here again. One plus, they have a water bottle refill station which we used frequently and were able to avoid purchasing bottled water. Parking is also free.