DoubleTree by Hilton Hotel Nashville Downtown

Rory our waiter was excellent hotel staff was very accommodating

Excellent

Great location! Reception staff very unhelpful when checking in!! More interested in payment than giving any information on hotel facilities/didn’t give breakfast vouchers that where included in stay and payment!! Had to chase this up when handed a €40 breakfasts bill( which really wasn’t worth it)Very disappointed in this hotel considering the cost of our stay.

The property was beautiful and it was downtown and close to everything The AC unit in our room did not work properly

Staff were very friendly and helpful; overall facility was clean and great location. Room 701 - AC wasn’t cooling well, tub didn’t drain well, toilet paper holder was torn from wall, dirty outdoor room windows, and significant increase in price due to major event.

the price I was emailed for the room and pre-booked was NOT the price we had to pay when we arrived. The price went up $400 for one night. We were very upset but had no choice but to pay since all other hotels were booked. We were given the excuse it was for commissions. This has NEVER happened to us before and we will never be back!!!!!!

The staff was friendly and helpful. Room was dated. The entire hotel felt dated and the elevator was not functioning to get to the check-in from the valet station.

What was most disappointing was not only the incident itself, but the response afterward. I was told the situation was a “false alarm” despite the disturbance being significant enough for police involvement and enough to make us feel unsafe and leave. I was also denied any refund or meaningful resolution. Whether someone intended to enter my room or not, having intoxicated guests repeatedly pounding on a connecting door while alone with a child was frightening and completely disrupted what should have been a safe stay. Safety is about how guests actually experience a situation, not just whether charges were ultimately filed. I rarely leave negative reviews, but I think future guests deserve transparency.

The room was very nice. Everything was what you would expect. The only downfall was that one night I ordered room service and it wasn’t very good. And it was only nachos for $20 something dollars

There were a couple of hiccups during our stay. I had reserved a room with one king bed but ended up in an accessible room with two queen beds. The elevators were also down while we were there. That said, the staff was friendly and went out of their way to help get luggage up to the rooms, which was appreciated. My only real wish is that the hotel had a pool. After spending the day walking around Nashville, it would have been nice to relax by one. Overall, it was a comfortable stay and the location was hard to beat. I’d stay here again for the convenience alone.

Roomy spaces and such welcoming staff.

Great location, excellent staff! Good price, just you can hear noise from the top floor in the mornings.

The whole experience was amazing thank you!!!

Nice clean hotel that was a nice short walk to Broadway.

We came into town to see play at TPAC and it was literally right across the street from the theatre. Perfect location. We ordered room service from 4th and U and food was excellent. Nothing

Walkable to Broadway and Nissan Stadium

We stayed for five nights as part of our trip to attend the CMA Fest. It was a long walk at the end of the day for all the activities on Broadway, but it was also quieter and more relaxing. The room was clean and the beds are comfortable. There are two negatives. The elevators are sketchy and the only option for coffee is to buy Starbucks. There’s nothing complementary for coffee outside the room.

Very close to Boardway easy to get to

Great hotel, awesome location near Broadway