Members-only rates
2.2 / 5 OK

Empress Hotel

Empress Hotel
Empress Hotel – New Orleans, LA
Empress Hotel – New Orleans, LA
Check in 3:00 PM
Check out 11:00 AM

About Empress Hotel

In the heart of New Orleans city center and within walking distance to the city's most famous attractions, this hotel provides accommodations in the center of the action. Only steps from the Empress Hotel's front doors are all of the attractions that this historic city is famous for. The cafes, restaurants and bars of Bourbon Street, the historic French Quarter and the mansions of the Garden District are moments away. Guests at the Empress can start their morning with a complimentary cup of coffee or browse the internet with free wireless internet access.

Amenities

  • 24-hour front desk
  • Meeting space
  • Concierge
  • Luggage storage
  • Smoke-free property
  • In-room safe

Reviews

2.2 / 5
OK 356 reviews
  • Engine customer Jul 2026

    Not a damn thing Everything, room was toxic and full of mold. I would prefer Harry Potter cubbard

  • Engine customer Jul 2026

    Good

  • Engine customer Jul 2026

    Nothing. It made you play for The use of a bath towel.. I put it on the floor outside the shower but they had no shower mat because the floor was filthy

  • Engine customer Jul 2026

    The hotel was pretty much exactly what I expected—quite bad—but the lower price was the only real benefit. That’s why I was extremely frustrated when they refused to return my security deposit. I followed all the rules, didn’t damage anything, and spent as little time at the property as possible. I called the hotel multiple times and spoke with several employees. Each time, I was told they would mail me a check for my deposit. It’s now been more than three weeks, and I still haven’t received anything. At this point, I’ve given up on getting my money back, so I’m leaving this review because it’s the only way I can share my experience and warn other guests.

  • Engine customer Jun 2026

    The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.

  • Engine customer May 2026

    Bed bug infested with black mold doors dont have proper locks.Stinks tiny.The owner is a crook and tried to charge me anyway.After we showed theclerck the bed bug infestation.place should be condimed and shut down by the health board

  • Engine customer May 2026

    Nothing leaving Bed bug infested with black mold doors dont have proper locks.Stinks tiny.The owner is a crook and tried to charge me anyway.After we showed theclerck the bed bug infestation.place should be condimed and shut down by the health board

  • Engine customer May 2026

    The owner stole money from me It’s dirty

  • Engine customer May 2026

    Easy to find Sketchy room

  • Engine customer May 2026

    The sheets were actually clean. Reading the reviews and staying at similar motels, I had concerns that I would need to stop by a Walmart. But the sheets were almost new and the comforter was fine. They padlock the upstairs rear fire exit at night. That's a fire code violation.

  • Engine customer May 2026

    Live the historical side of it!! And it was quiet but still close to everything!! That was probably the most uncomfortable mattress lol, felt like a pool floaty. Rooms were small but we didn’t mind that as we spent most of our time out in town!

  • Engine customer May 2026

    The Entrance Senary. Random Guest around the area.

  • Engine customer May 2026

    Random Guest around the area.

  • Engine customer Apr 2026

    Cleanliness is... Questionable. Rooms and the hotel are in a pretty bad state. Had to ask for the towel. Lots of homeless in/around the property. Bad sound isolation. Found a hair in the bathroom and the bedroom.

  • Engine customer Apr 2026

    Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!

  • Engine customer Apr 2026

    Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.

  • Engine customer Apr 2026

    Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!

  • Engine customer Apr 2026

    Probably the most horrible hotel experience ever. Just… don’t.

  • Engine customer Apr 2026

    Everything. It was messy and unacceptable. The location was awful!

  • Engine customer Apr 2026

    The place needs to be completely gutted and remodeled. There is black mold, tripping hazards, holes in the floors, corroded bathtubs, dirty/stained sheets, urine stains on box mattresses, evidence of bed bug’s on mattresses, no drainage in sinks/tubs.

Frequently asked questions about Empress Hotel

Does Empress Hotel have free Wi-Fi?
Yes, Empress Hotel offers free Wi-Fi for all guests.
Does Empress Hotel offer parking?
Yes, Empress Hotel offers free parking on-site.
Does Empress Hotel have meeting spaces, conference centers, or conference rooms?
Yes. Empress Hotel offers meeting spaces for business and group use.
Does Empress Hotel have a fitness center?
Empress Hotel does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Empress Hotel located, and how walkable is the area?
Empress Hotel is located at 1317 Ursulines Ave, New Orleans, LA LA 70116. With a Walk Score of 91, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near Empress Hotel
  • Bourbon Street 0.5 mi
  • St. Louis Cathedral 0.6 mi
  • 2025 New Orleans truck attack 0.6 mi
  • Caesars Superdome 1.3 mi
  • Smoothie King Center 1.4 mi
  • Tulane University 3.6 mi
  • Gulf Coast of the United States 4.7 mi

Why no public rates?

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