Courtyard by Marriott New York Manhattan / Chelsea

I always used to avoid staying in the Penn Station area, until I found this place. The location is incredibly convenient - so easy to hop onto the subway, and so walkable if you love to walk. I'm a woman in my early 70s and was traveling alone, and felt entirely safe coming and going well on into the evening. The hotel itself is not fancy, but it's spotlessly clean and comfortable in every way. The staff was uniformly friendly and helpful. The little breakfast place in the lobby serves Starbuck's coffee with a big smile, but there's also a terrific little cafe next door and several grocery stores within a few blocks. You're an easy stroll from Times Square and Broadway, and just a little further from Lincoln Center or Greenwich Village. A great base from which to explore New York. I'll definitely return.

Fine for travelers on a budget. Staff were pleasant but not particularly friendly or helpful. Room was clean and comfortable.

Excellent location. Large, comfortable beds. Good shower. Close to the Uber shuttle to the airport. Lacks power outlets near the bed and in the room. Also missing a kettle for hot water and cups for tea and coffee.

We really enjoyed our stay here. Nice clean modern room, comfy bed. We enjoyed Starbucks downstairs to grab a coffee and Goldies next door for food and drinks. Some staff were lovely and spoke to us when we walked in and others wouldn’t look at us. We didn’t get help with our luggage when we arrived but only had small cases so it didn’t matter. We would definitely return.

The hotel was in a convenient location and the staff were all very friendly and helpful. My only criticism is that the coffee they provide in the room requires too much packaging waste.

Walkable distance to Penn Station.

The staff was so kind and helpful. They

Good

The individuals at the desk.

Front desk staff were very pleasant Room had no view

Superb

Excellent location for Midtown and Madison Square Garden, with very close transport links at Penn Station. Easily walkable to major sights inc. Times Square. A comfortable bed, and a reasonably good shower. Room was very, very poorly soundproofed and I could hear next door talking, showering, snoring, wheeling suitcases etc. Aircon in room was also very noisy. There was no hotel bar on site - just a noisy and quite intimidating sports pub, and the coffee shop in the lobby was Starbucks.

Everything was good

Everything. Clean. Great location, great staff

Location! Perfect and walkable to Penn station and MSG! We didn’t realize while booking but beds were small - no big deal but we managed for four people !

Very good

Great location next to Madison Square Garden, close to the Empire State Building and within walking distance to Time Square.

Excellent

This was a pleasant surprise. We stayed one night for a Madison Square Gardens event. The price sealed the deal and our expectations were low. The room was spacious, so so clean, nicely updated, and smelled great. Having a Starbucks on property was nice as well. The two Baristas were so kind and working so hard. Check in staff and Bellhop were perfection.

Exceptional