Hilton Garden Inn New York Times Square North

Stuff was super friendly and accommodating. Rooms are clean, temperature regulated, and no weird smells. Location is perfect if you plan to visit all of time square and quick access to the subway.

Room condition was very good.

Nice location. Very nice and professional staff.

Location and very friendly, helpful staff

Convenient location. Great hotel. Very clean and nice rooms

Exceptional

Easy, early check in. They also allowed us a complimentary late check out. Staff was awesome. Room is small, but clean. Has mini fridge, microwave, safe, a closet with hangers, a built in desk with chair, and a nice 55” TV. We don’t recommend the breakfast in the hotel. Instead try the cafe a few doors down, or Zuckers Bagels at 40th St. and 6th Ave. We ate dinner at The Perfect Pint Irish Pub on 47th St. about two blocks away. Incredible Shepherds Pie and Irish Stew. Times Square is just a few blocks away, as are most of the Broadway Theaters. Top of the Rock is about 5 blocks away. Everything is very close.

Its location was good and near Times square, the staff could have done better job. A traveller coming from India is treated diffferent i guess, without our consent we were given a mobility bathroom which was ill equipped and not usable, we took a shower and the water was there on the whole floor inside room. We called to change the room and staff did that. Seems they believe we Indians can be taken for granted. I didnt like this behavior. They could have given us a good room which we booked from India at first instance itself. Staff tries to wipe off their errors by saying we will give you free breakfast, which seems a saviour for them always. I feel this needs to stop . After that i lost hope and waited for my checkout day. Didnt enjoy the hotel property as such. When a customer enters a hotel in India, they are treated well i expected the same.

My stay was great. Very close to the subway and everything that we needed. There was an issue with my card being charged twice, but they took care of it immediately without any question.

Fantastic location for visiting New York. Very clean and tidy, small but adequate rooms. Staff were helpful when we asked for advice

Crappy coffee. Staff nice and helpful

Lovely stay with amazing location! Even for two nights! Fully recommended.

Great location The bedroom with two double beds for a family of 4 with 4 cases was too small for three nights

The front desk staff Diana is very kind and helpful. There’s

Location Room wasn’t cleaned/beds made one of the two days of our stay. I requested this was done at about 2pm and it still didn’t happen. In addition, we were offered a driver to JFK (who we were told worked for the hotel) and quoted a price. On arrival at the airport the driver increased the price as he said the price quoted by the hotel was for cash only. We were not told this and it is unacceptable. Would suggest just finding a yellow cab that offers a fixed price.

SPACE WAS GREAT FOR WHAT WE NEEDED. WE LOVERD THE AREA THAT WE WHERE IN WE PICKKED THE AREA FOR THE THINGS WE WANTED TO DO

Parking was very easy at the garage a few doors down.

The room was very clean and within walking distance to Times Square. The staff was very friendly and accomodating.

We enjoyed our 4 day stay here at the Hilton. Definitely a clean hotel near everything. The staff was amazing and very accommodating from the moment we arrived. They allowed us early check in (10am) and held our luggage after checkout with no cost since we had a late flight. I will definitely stay here again.

Clean and a good location