Millennium Hotel Broadway Times Square

Exceptional

The confort was a positive point. But, for me, its localization was its great advantage: it is nearby Times Square. So, for a tourist, you can access every touristic place very easily. My special compliments to Jane, an awesome member of the staff.

Exceptional

Pleasant

Exceptional

Location The showers and bathrooms the curtains - no refrigerator in rooms

Exceptional

Ridiculous wait times for descending elevators — as long as 7 minutes. No housekeeping service at all when I left my room at 1230 pm and returned after 6. The only thing going for it is the location.

DO NOT I REPEAT DO NOT stay at this hotel if you value your health. Because time square is a busy hub this hotel it looks like they are putting people in rooms that have been used and not properly cleaned. I was put into a room where it seem as if someone pee on the carpet, the bathroom was uncleaned and there was no manager’s interest to rectify the situation I was left waiting for a manager to come or call the room to investigate and was a no show. Reception claimed they have no more room which by the way I was sent to 2 separate mast dirty rooms. Am thinking with everyone experiencing low immunity since Covid and would be subjected to this bacterial infestation space especially with your kids. Am still extremely mad about the whole disgusted matter and so I must warn you all. I wish I could upload the images I took. They need to close this place down and refurbish if they really care about the public’s safety.

Gym and location Room, old fashion it needs a renovation, description of the room mention a coffee machine, it was not there and to be 4 star should have a small fridge

Bad

The location The main access is not open at this time. Room availability at check in time is too late in the day.

Pleasant

It was dirty, we also found hair in the bathroom and socks near the bed

Good

Our room's tv didn't work, no toilet paper holder, a bath stopper that didn't stop, poor strength of water in the shower, no fridge although there was a space for a fridge, one cabinet door hanging broken. Not worth the cost, for sure, and not up to the rating that it currently has. I sound like someone who enjoys complaining; I do not. It was really just that bad.

Comfy bed Dirty, faulty electrics in the room, rude staff

Location nothing else Was very hard and confusing to get in and check in and out Very poor condition, needs upgrading, very worn furniture and Carpet walls were worn out. Broken. Didn’t have a fridge the only good thing is the location other than that is like staying at a motel.

Disappointing

Very good