Nova Hotel Brooklyn

Price is way too high

Good option for the price—great location

Accidentally booked room for wrong night. Quickly contacted the hotel in 3 different ways and couldn’t get ahold of anyone. I was charged and not reimbursed.

Great clean rooms, easy check in and check out.

The front desk staff were friendly and welcoming. I had a scheduling conflict that caused a later arrival, and although I communicated this several times, I was still asked to call repeatedly. The frequent contact added unnecessary stress during a long drive and could be handled with more streamlined communication. The hotel is pet friendly, which is wonderful for guests traveling with animals. However, guests without pets should be aware that some rooms may have lingering odors. My room had a noticeable urine smell that seemed to come from the curtains. I would only stay again if there were designated rooms that are not used for pets. I always travel with my own sanitation items and bed coverings, which helped, but the room would benefit from a deeper cleaning and a magic eraser for scuffs. There is no designated bellhop, so guests with multiple bags should plan ahead and notify the staff in advance. Despite the challenges, I still recommend the Nova, especially for pet owners. With clearer communication and designated non‑pet rooms, it has the potential to be an excellent stay. Bottom line: it's affordable, clean, welcoming, safe, and modern. Great for solo travelers.

I booked the hotel for a week, as on paper it provided everything we were after for a good value price - modern, clean room, tv, wifi, fridge/microwave with terrace etc; roof bar; vibrant, edgy location; near bars/restaurants; close to subway etc. Overall we loved this place and would def return, and the staff were so helpful and accommodating, storing our luggage on our last day. And we loved the area full of bars, cafes and a great mix of restaurants. We were on 2nd floor. Our bed was very/too soft, and the shower needed a bit more power. We had thought we were getting breakfast (via booking website) but there is none, free coffee is available tho. But prob the biggest issue is the external noise. The hotel is in an industrial area on one side and next to a busy road on the other, and not far from JFK airport, so can get quite noisy (in intervals) during day/evening/night, plus its a music/club district. I managed as im a heavy sleeper and my partner wore ear gels. We prefered the room with a large terrace as it meant the windows were further back from the road. We booked another night and were moved to 1st floor which had no balcony/terrace and it was very loud.

The location was close to where i needed. The room was located in the basement part of the hotel. Where there was no window view. Except thru the curtain of a small ceiling window where u can see people walking above you on the side walk. The water smelled horrible, shower was extremely small so u have to shower sideways.. water was pooling up on the floor. Not enough towels were provided. The sink water had no water pressure and the Air conditioner was broken. This was definitely not worth $400 a night .. I DO NOT recommend!!!!

Street parking in front of the building is ideal for older vehicles. The hotel is modern, fairly priced, and pet friendly. Food delivery is easy, and the front desk staff are friendly. The room included a microwave, fridge, and well‑working AC. Check‑in and check‑out were smooth. My corner room on the first floor was quiet, though I kept the blinds closed for safety since it faced the street. Cons I paid in advance but was contacted several times about my arrival despite calling ahead. It was stressful for an anxious traveler and could be even harder for someone with limited service. The room had a noticeable pet odor; as someone who has had fur babies, I understand accidents happen, but simple green, baking soda, vinegar, or anything Arm and Hammer works well and is inexpensive. A floor steamer would also help. Walls showed stains, likely from pets, and could use fresh paint. The shower knob was loose with unclear temperature markings. No phone in the room made it impossible to call for assistance. Overall Impression The hotel’s presentation and cleanliness were commendable, especially the beautifully designed entryway. The property feels modern yet delicate. Despite minor issues, I’d recommend it, especially for guests traveling with pets. I’d stay again if the option of a room that hasn’t been occupied by pets becomes available.

The rooms are as to be expected. NYC prices are high. This place is cheap and cheerful for the city. It has a great SubWay connection and not too far from the more exciting places. Though it is a bit set back it does have some nice cafes / delis / bars around this warehouse district. The glade air freshener could be turned down a little in public areas and the general condition of some of the furnishings look like they might be due an upgrade soon. But it's perfectly acceptable.

About the only thing I appreciated was it's distance from the subway. The first night we checked in, we did not have linens for the pull-out bed, our key only worked one time so we had to get that taken care of. Not bad but the second night, we arrived back in the early evening to find our thermostat was locked on heat and none of the staff on site could unlock it. So no AC for one night which I was assured I would get some compensation for. That was Labor Day weekend, I have received no compensation. I have tried reaching out to both the hotel and Booking.com but it has yet to be resolved. Also, the keys continued to work only once so that was inconvenient. The little problems are not why I am writing this, the AC not working for a night and the lack of customer service concerning this is why I am writing this review. STAY AWAY FROM THIS HOTEL.

I liked it was close to the subway. The room's safe was not working and the shower had some noises while was turned on.

The room was filthy, the bathroom was filthy, the couches was filthy, the bed had hair all over it, and the door did not lock

Cons: Elevator from ground floor did not work so had to carry suitcases up the stairs to the checkin/lobby on 2nd floor. (this could be an issue if you have heavy luggage or can't walk up stairs). The surrounding area is industrial. View from our balcony was of a warehouse storage area with lots of metal scaffolding equipment. We heard lots of planes flying over the hotel.

Sam was great at front desk. Nice stay

This was one of the worst hotels I've ever stayed at. The balcony was twice the size of the room and only had 2 chairs. Bed had a crater. Had to change rooms. Tv turned on by itself at 6am max volume. Bathroom pipes extremely loud.

The bed was sagging and felt like you were sleeping downhill

Bugs everywhere

This hotel is nice, however I feel it is a little pricey. This is because I typically don’t pay this much to stay in a hotel. The rooftop bar was nice and refreshing. I didn’t try any drinks but it was nice to be able to sit outside and relax. The room was tight and I feel the bathroom could use more towel racks. Other than that it was the most affordable hotel in the area and not a far walk from the Morgan L line train station and bus line.

The room and bathroom were very clean. Rooms are very small and amenities are minimal. The balcony rooms overlook a commercial storage yard. Lobby elevator was dirty and floor pealing. Barely three stars on my book.

I went to this hotel and immediately left. When I went to the room, there was still trash and weird things on the balcony from the Person before. It smells like roach killer, and cigarettes. Not only that, but the bathroom is entirely full of mold. When I went to the desk to show them the pictures they took them and then gave me a new room, hoping it would be better, but it was actually worse. Don’t be fooled by the good reviews. There’s no way that this is true at all. Also, I just wanna know that I’ve been trying to get a refund because I didn’t end up staying there and they’ve ghosted me and Expedia. Truly disgusting please do not stay here. I’m begging you.