The Marmara Park Avenue

Not a great experience at this location

Lovely

Lo único malo es que el teléfono no servía. Lo reporté y nunca fueron a arreglarlo, así que no pude pedir room service. El internet inestable.

Beautiful hotel. Staff was very welcoming and attentive. Very clean. My only complaint is that the rooftop bar was closed. We were told that it's only available for private events.

Great location, small hotel, friendly staff not sure if it’s really a five star hotel. Also, the spa was not part of the hotel. That’s like a separate company/provider, but all in all decent stay. And for the price during the World Cup, you couldn’t beat it.

We had an outstanding stay. Staff is amazing and very accommodating.

Not a 5 star hotel or experience. Some staff was rough and not friendly. Slight malfunctions with the room.

good location and good staff

Exceptional

The staff were incredibly friendly and helpful! Parking was easy and the rooms were spacious. We were there with our 1 year old and they gave us a great size crib not just a pack-and-play like many other hotels too.

We stayed in the two bedroom suite and was plenty of space for everyone. We had everything we needed in the kitchen. It was quiet and beds were comfortable. The staff were so friendly and nice. We will definitely stay again when back in NYC.

The staff was very friendly and welcoming. The pool was clean the room was nice. We enjoyed our trip

this is not a 5 star hotel, its a 3 at best.

The cleaning service in our room was very good. Thank you! We’ll be back.

The only downfall was that we weren't able to get our car when we needed it without paying extra fees. Also, we were struggling to get out luggage upstairs and nobody offered to assist us. I did expect a little more from a 5 star hotel.

Unfortunately, we were very disappointed in this property. We go to NYC several times a year, and thought to check this place out (touting itself as a 5 star, when really closer to a 3). Not a first class experience in the least, scarce staff, not clean, some amenities not available at all; like the rooftop bar - which they said it was only open seasonally - what other season would be better than June?? (other amenities, were sub-par at best: pool spa). Rooms were not spacious (as described), nor clean. The pictures are not accurate representations of reality. Just know before you go.

Exceptional

We use the bar and a drink for very well made good atmosphere

I loved the Hammam that was the highlight of my stay. the staff are very warm and welcoming. I will definitely be back.

It’s a very nice place. I just wish the showers were bigger and the shower door opens in the wrong direction.