Sheraton Norfolk Waterside Hotel

Everything was good, the only thing the shower was drained slow the partially filled with water. the room #860

Clean and friendly staff

Very nice

😀

It was a far walk from garage

Comfortable clean room & friendly front desk, breakfast staff.

The view from the balcony was awesome but they dont have chairs to sit on the balcony. The AC didn't work, never got lower then 74 degrees. Food was ok. Just a Ok experience

Excellent staff and breakfast

There was no free breakfast, had to pay for parking and the hotel charged my debit card an additional $313; instead of a $75 hold for incidentals.

The property is very nice with a water view. I used valet for parking for convenience, and loved using the app before and during my stay. I do feel the room could have been a little cleaner, and some of the furniture was a little dated. Overall, I would still give this hotel another shot.

Mimi at the breakfast buffet is a gem!

It was a very nice hotel, very clean, wonderful staff, the restaurant has very good food. The only minor drawback in our experience was breakfast, the buffet (only food option available) is set up in a way those not wanting an omelette have to wait in the same line to get the rest of the food available. It was very slow. Again good food though!

I enjoyed the convenience of the pool And the close proximity and walking distance. to other sites in the area ( Waterside, Towne Point Club). I experienced issues with the parking service. I regret not valet parking.

Very nice hotel and reasonable pricing. Self parking at a nearby garage for about $20 per day. Nice outdoor pool. Very good breakfast with eggs to order but a bit pricey at ~$20 per person. Beds very comfy. Pillows large and mushy, but more are available with a call to the front desk.

Room wasn’t together at first but they took care of me after

Wonderful!

Staff was friendly but the hotel needs maintenance. AC in room and hotel bathrooms did not work to be any cooler than 77 degrees. I booked a harbor view room with a balcony on a corner. They tried to give me a corner balcony parking lot room. I eneded up with cheaper a harbor view balcony room for the same price of 595.00 per night. Not pleased. Hotel needs upkeep.

Very nice clean place

Great location!!

Room was clean, but basic, breakfast cost $19 and was worse than any free breakfast I had at other hotels. Entrance is under construction making drop off and valet parking confusing. Music in lobby was so loud that we couldn’t hear the attendant at the check in desk.