Wyndham Garden Norfolk Downtown

Stains on the sheets booked it for two nights was reimbursed for one night

Very good

Very poor

Exceptional

Exceptional

Superb

THE PROPERTY ALL TOGETHER WAS OK BUT THE ROOMS DO NEED SOME UPDATES AND UPGRADES BUT OVERALL NOT A BAD HOTEL

Bad

Property is very clean Bathroom does not have a proper door or a fan.

The staff were wonderful! The elevator situation was terrible, especially the morning of check out

Hotel was still under construction and had a weird smell. It also was looking old with paint slapped on spots to hide cracks. I prayed there were no bed bugs!

Bad

The toilet constantly ran, heard dripping noises all night

Very nice hotel. Ice machine not work, pool dirty, elevator on repairing and front desk people on the phone too long .

were clean.

Hotel Review Absolutely unacceptable experience — I would not recommend this hotel. The room was dirty, and the linens were not clean or properly maintained. It smelled musty and mouldy. The overall condition of the property was extremely disappointing. What concerned me most, however, was feeling unsafe as a solo traveler. The pool was separate from the hotel and people from the street walked in and were very intimidating. The staff were rude and belligerent when I raised my concerns, rather than being helpful or professional. I ultimately checked out because people were banging on my hotel room door, and I no longer felt secure staying there. A hotel should provide guests with a clean room, basic hygiene, professional service, and—most importantly—a reasonable sense of safety. This property failed on all of those fronts. I would strongly advise solo travelers, particularly women traveling alone, to think carefully before staying here.

The front desk was awesome! The room was okay, clean but old, maintenence had to come put the bathroom door back on, its a sliding door that came off..they also had to come in to check the bathroom wall which the tile was pushed in. We couldn't really use the tub since the water only came from the shower head. We were there 4 nights and I had to steal toilet paper off the housekeeping cart because they never came in our room, luckily we had extra towels to start with. There was a door attached to the next room with locks on both sides, but a housekeeper was in there on her phone and I literally heard her whole conversation through the walls/doors..We thought there was free continental breakfast but turns out you have to pay..its a bit pricey too but the girl working was great and could seriously make some food, the omelets were spectacular! It's an old building and it definitely shows, but the girls at the desk are great and the omelets made it a good trip.

The elevators did not work, and everyone had to use the staff elevators.

Very good

Stay was okay. The front desk lady was friendly and helpful. They are in the process of doing renovations. Only one elevator worked. The pool closes at 7 pm. Restaurant closed at 9. Parking was a little tight.