Home2 Suites by Hilton North Conway

Free breakfast, except the woman at the desk told us breakfast was until 10 AM. We got down there at 8:50 only to find out breakfast folds up at 9 AM A cleaning person knocked and immediately let himself in and then knocked on the bathroom door while my wife was in there. So I told them at the desk and said we'll be out of the room in 30 minutes. They construed that as don't clean the room ??? So the next day they sent a non English speaking person who when he "cleaned" the room , the bed looked like a 5 year old made it, no coffee replacement, no new towels. On day 7 they locked us out of our room and tried to turn it around on us because we had added an extra day. My wife is handicapped, which I told the hotel when speaking with them yet they put us about as far from the elevator as you can get. There is a big sign in the hotel saying if there is any problem they'll make it right. This hotel has gone downhill. And the desk people do not have the word "sorry" in their vocabulary. Last, not sure what it is, but it smells like an ash tray all around the hotel outside and somewhat inside. We will never waste our money here again.

Clean, location,friendly staff,well equipped kitchen,… we have stayed there several times Nothing. Every thing is top notch

breakfast was goid nothing

The staff was very friendly and the hotel was very clean and modern.The breakfast had a big variety of items and it was very good.Would definitely recommend to friends and family.

Clean spacious rooms!

Great location

Déjeuner supérieur à bien d'autres hôtels, bien situé et personnels courtois.

We have stayed here several times in the past. Check in is quick. Front desk staff is friendly. When we arrived to our initial room, it did not appeared that the room was completed with housekeeping. Counters were full of crumbs, microwave and dishwasher were full of handprints. We quickly received a phone call and a knock on the door asking us about the room. The maintenance man saw me wiping down the counters and came in to start cleaning. He informed us they had been working on the microwave in the room. The front desk said there had been some miscommunication and the room was supposed to be blocked. They moved us to a different room, which was clean. We were offered free snacks from the snack area, which I’m still bummed we didn’t take advantage of. Unfortunately the family above us was running and jumping throughout the time we were in the room. I have kids so I can understand, but when it’s 10-11pm or you’re getting woken up by it, it was very frustrating. That is no fault of the hotel though. Other than that, the hotel was very quiet. There were several dogs on our floor, but they were quiet and we never heard them. Breakfast was a small selection, but good. It ended early at 9am, which was a little rough as we like to try to sleep in a bit while on vacation. There is an indoor pool, average size, can fill up quickly. The coffee, tea, and hot chocolate in the lobby all day was appreciated. The location is great. No issues with parking.

The friendly stuff, the location, clean. There wan almost no healthy products in breakfast

Exceptional

Absolutely everything – the room is exactly the same as in the photos, with coffee available 24/7. The staff are helpful, friendly and always smiling. There’s plenty of parking; everything is nearby – all the shops, all the restaurants and all the cafés. The only thing I didn’t like was that, during my week’s holiday, the toilet paper wasn’t changed once until I asked for a roll myself. And towards the end of my holiday, the roll of toilet paper I’d bought myself was taken away, and they didn’t put a new one in its place.

Very good

Housekeeping was every other day

Room service was awful

Four of us stayed for the weekend. We rented a suite. It had a kitchenette, dining/ office table, a pull out sofa and 2 queen beds. Tons of storage!!!! Updated, clean, helpful staff. Continental breakfast included. Great hotel! Would highly recommend!

Very pleasant staff and great rooms. No hot tub but the pool was great! Lots of choices for breakfast and coffee/ tea available 24 hrs.

Very clean

Absolutely loved the hotel and all of the amenities and the room was very spacious, clean and comfortable and the staff was amazing as well! Breakfast was fantastic!

Friendly staff

New and clean Coffee in foyer Receptionist helpful and engaged Hotel good energy Pool pretty decent Room had facilities for food and drink Could fit 5 in a room Breakfast fine - avoid the turkey sausages Breakfast a bit busy Not enough tables