Baymont by Wyndham O'Fallon St. Louis Area

I found cockroaches in my bed.

Yes, there were roaches in my room so I left and requested a refund and was told I would be refunded.

AC was noisy smelled of weed. First room they had us go to we couldn't get in room and there was issues in the room had to wait for a new room and key.

Tv didn’t work and lots of dust and rust in the room but it was a decent place to lay your head

The microwave didnt work in my room

quiet, close to my appointments

There were ant's in the room.

The bed had a huge dent in the middle and I couldn’t get comfortable enough so I checked out 2 hours after checking in

1. Room never serviced once for a 5 night stay 2. No change of sheets 3. No fresh towels 4. 1st day: bathroom had 1/2 roll of toilet paper on holder. Spare roll on top of toilet was about 1/4 gone 5. Had to ask for toilet paper on 2nd night. Desk clerk gave us 1 roll, took down our room # and said the room would be cleaned the next morning. Didn't happen. 6. Had to ask for more toilet paper on day 5. Also emptied our garbage into lobby waste can and asked desk clerk for a garbage bag for our room. 7. Breakfast area was not stocked adequately on several mornings. Had to ask for forks, more eggs, more coffee, waffle batter not working and overall cleanliness very poor. Very unacceptable housekeeping.

Bed uncomfortable

The refrigerator wasn’t cleaned out or plugged in. I purchased a king room but they said they didn’t have any available and provided me with a queen room.

Yhe beds are uncomfortable

$100 surprise charge to check in Room stunk terribly Beds have not cushion Rugs dirty and disgusting Shower head barely any pressure 6 roaches in bathroom in middle of night Female clerk asked if I got pics Explained I don’t take my phone

It wasn’t cleaned. It was loud. It had an odd odor . Stains on walls linens and furniture. This hotel she have 0 or 1 star

When I booked through Expedia I chose a listed room with 2 queen beds, and a sofa sleeper. When I arrived at the hotel the room only had 2 queen beds, no sofa sleeper, no sofa at all. I asked the clerk about this and was told they removed the sofa sleepers when the hotel was remodeled. Evidently Expedia data is not kept up to date. This will be the last time I book through Expedia. Very displeased with the result which meant we were stuck with a room with inadequate sleeping and two men had to double up in a queen bed. Never again.

The bugs crawling across the floor

Floor was wet beds were wet unclean bugs in room asked for refund were denied were several other people with similar issues asking for refunds we didn't stay there and just left

The price and that it was close to retailing options It was dirty and dated. Didn’t seem a Baymont affiliate or have the Baymont quality at all. The furniture in the lobby was old and out of place didn’t fit in the room the curb appeal upon walk up walking through the entry doors was dirty. The floor mats were filthy. The ice machine was dirty and leaking. There was bugs in my room like roaches crawling on the microwave. It was just all bad. The coffee was good in the morning. The eggs were terrible the worst powdered egg breakfast ever very, very very subpar. I was disappointed and embarrassed, and couldn’t wait to check out. It was my only option because of the crunch I was in due to attract meat that was in town that had all of the hotels booked I would never ever ever stay at that My ever again and I don’t suggest that anyone else would either until they fix said issues and make upgrades. The shower was dirty. Oh my gosh, the microwave didn’t work. It was just all bad. The roach ran by the microwave before I can get his picture, but it definitely was a mama roach. The floor mats were filthy upon walking as were the double doors that you have to pull open. I’m coming in with bags from out of town and sliding doors will be great nevertheless you know double doors fine but filthy McNasty from top to bottom not OK. The ice machine was leaking water and it had black stuff across the top. It was not the sealant. It was a black strip of gout or crud running down. It was just it wasn’t good.

The AC too loud. The light in the bedroom is not working. The room not clean

Every thing was good and breakfast was good