Best Western Plus Ontario Airport & Convention Center

Bad

Nice staff beds are comfy

Pleasant

Room was clean bed great, front staff where helpful

Excelente el servicio por parte de todo el personal. La limpieza de la habitación muy buena.

Best Western my favorite place to stay Clean , safe , breakfast was great!

It was good overall!!

Superb

Staff was helpful with getting key cards

Needs more parking and a more open breakfast area

Superb

The breakfast and the location of the breakfast was good While the breakfast was good, It would be good to have different types of breakfast menu instead of the same type of breakfast each day. If there is away to control entry to the property by non registered guests, that would be helpful There were few people sitting on the floor in the pathway to the rooms that do not look like registered guests.

great staff

Parking is limited and the lot where the restaurant next door is, is a posted tow-away zone. Rooms were clean, but bathroom is small. Door locks still use the slide cards and not the proximity type. Our door had a 1/4" - 3/8" gap on on the bottom over the threshold plate. The people were nice for check-in and check-out

Close to airport The room smelled musty, bed had divots in it.

Close to my job The room I was in flooded in the bathroom from upstairs

I like the location, because it close to the freeway and it’s not far from stores or the airport. The card reader was not working.

It's cool Ì didn't like how I had to wait for hours for a room that was already clean and they kept saying that it had to be clean and that the toilet then the other room that was also empty something about the carpet which none of was true they was both empty and then how THE staff Ali tells people that he is the manger and tell me about smoking when everyone smokes outside there room are in there doorway and in there rooms but I'm respectful if that's the case enforce the rules for all me and my family pay lots of money just as well as others and we never caused any problems are be disrespectful to none of the staff and then the housing gives one roll of tissue and one wash cloth for four to a double bed i try not to give bad reviews but it's not always the customer's hat give bad energy sometimes it be the employees with bad energy all i ask is treat me and my family like you want to be treated we never have had no police here no fights cussed out the staff are any of that we love it here

Clean nice room