Clarion Inn & Suites Across From Universal Orlando Resort

I booked this hotel because it said it had a shuttle and it was close to Universal Studios. When I got there, I was informed that their shuttle does not accommodate wheelchairs or scooters. There is nowhere on the website that says the shuttle is not handicap accessible the lady at check-in said it was just about a 20 minute walk well it was longer than that and in a scooter by the time I got there cause you had to go up stuff and down it was a lot on the battery on my scooter and it was about dead. This was also too much for the rest of my family to walk, especially my granddaughter. We were gonna try to stay here, but after we decided, we cannot do it. We did not even stay one night in the hotel rooms winning when we first got there to look at the room and then we headed out to the park. I decided that we just couldn’t do that and booked another hotel. It was late when we got back and I was tired and frustrated because I have a lot of health problems and didn’t want to deal with this anymore so my son loaded the truck back up and we headed to another hotel. I tried to get my money back and since I booked through a third party I called them and they contacted the hotel and the hotel would not refund me any money. The third party I booked through wanted to refund me, but hotel would not allow it. So if you are handicapped and need to get a hotel that has a shuttle service you can use do not book this hotel. If you don’t need a shuttle I guess it would be okay for a short trip

Mattress very uncomfortable tv remote didn’t work properly refrigerator wouldn’t cool very much

Good price, good location.

Front desk Mr Yoseph was friendly, informative and quick check in. Properly has free parking, room is compact but comfortable beds, pillows, great shower pressure, minifridge & mini coffee maker. Overall clean, safe and quiet area. Even though it's next to expwy. Literally across universal and free shuttle is a bonus. Cafe & restaurant on premises has Indian & Thai cuisine. Nice pool & jacuzzi as well. Overall satisfied with hotel. Remodeled with a clean modern look. Would definately recommend.

Clean hotel nice staff very comfortable room

Was sweet love it Nothing

This is our third time staying here. We enjoy the hotel, the cafe, and the pool. It's very close to universal and always so clean. We will be back.

Good location. Walking distance to Universal Studios No water kettle in rooms. No drinking water filters / dispensers available. Only one microwave outside In gym area which v can use. No nearby groceries or food outlets. Need to walk atleast a mile to the nearest store.

Fue excelente y accesible

Room was perfect size for family of 5. Was right by Universal and outlets. Can’t wait to go again and stay soon!

Clean room with towels and air conditioning.

Location The staff is the worst staff I have been in 30 years travelling!

Services, cleanliness, room spaces. N/A

It's an older hotel, but personally love the Old Florida vibe. Rooms were spacious, beds comfy, and AC worked great...room nice and cold like I like it. Staff very nice. Parking is a challenge late at night but still within reasonable distance from assigned room. I asked for a ground floor due to mobility issues, and they were very accommodating. Location was perfect...close to Universal and restaurants and easy for Uber delivery when too tired to drive late night. I would definitely rebook in the future.

Everything and everyone was great ❤️

The room was clean, and friendly staff the only downside was the shower would fill up while bathing

The hotel was nice and clean but our beds were stiff. Overall, our 4 night stay was nice.

Location Old and too big

Rooms have coffee and fridge but no microwave