Extended Stay America Select Suites Orlando Southpark

Nasty disgusting ! Wasn’t clean

None Managment

Bed had a dent in it and dirty carpet. Also a charge for fresh towels.

Exceptional

The staff were patient, and friendly. No problems with my room. All was well.

Exceptional

This hotel was a bad experience. When I walked in, the lobby smelled like cigarettes and looked dirty. There was only one staff member working, so she had to check people in and clean rooms herself. Because of this, I had to wait a long time to fix room issues. The first room I got was completely dirty. I went back down, waited for the worker, and she had to check the room herself before giving me a second room. The second room looked okay at first, but the shower was very dirty. I had to leave after two hours. I do not recommend staying here.

Everything was great

Bad

The "Fully fitted kitchen" did not have a kettle, nor any cutlery or plates. Had to purchase own.

The floor was wet and dirty. The room was not good as well.

Roaches the hallway smelled of a rotten fridge no security no front desk help after hours. I didn’t feel comfortable sleeping here I slept in my car at 18 weeks pregnant. Currently requesting a refund. Never again. I’d rather pitch a tent.

Bad

Good

Nothing Nothing

The biggest issue was the extremely strong smell of cigarette smoke and marijuana throughout the hallways, elevators, and common areas. Even though smoking is not allowed inside the rooms, the smell reaches them and makes the stay very unpleasant. The carpet in the room was very dirty, the stove didn’t work, and the mattress was worn out and sagged in the middle, making it very uncomfortable to sleep. On my last night, someone spent a long time walking up and down the hallway, talking very loudly and telling people to come inside. No staff member ever showed up to address the situation. To make matters worse, when I checked out around 8:30 a.m., there was no one at the front desk. I had to leave my key card under the office door. It’s a shame because this hotel has great facilities, but it clearly lacks maintenance, cleanliness, and proper management. I would not stay here again.

The location is very convenient lots of stores around and ease of access to major highways regardless of what direction your heading The deluxe suite with the king bed and pull out couch bed is very spacious and has a L shape layout makes it feel like an apartment and not just a room

No

Nothing it was horrible The receptionist was horrible, she didnt wanna check anybody in even though they accepted the reservation. Horrible service.

I do not recommend this property for no one to stay