Extended Stay America Suites Orlando Conv Ctr 6443 Westwood

nothing extremly dirty, no breakfast

Superb

Todo bien

Exceptional

La habitación no estaba limpia, el piso se sentía pegajoso y el refrigerador todo sucio por fuera,mal olor cuando entras

The ceiling in the bathroom is covered in Mold. The shower curtain was dirty, the bathroom was not properly cleaned. The villa smells musty and old, the kitchen appliances were dirty. I felt very uncomfortable with the cleanliness of the unit.

The worst hotel I've ever stayed at. Broken springs in the bed, trash everywhere outside and inside. The floor was damp and all the furniture was damaged. Crushed dead bugs on the wall was disgusting. Paid for 2 nights and left after the first. Never again 0.5/5 as the air conditioner did work.

Not all Extended Stay properties are the same. I've stayed at some that are much better. This location is prime if you have an event at the OCCC West building. Unfortunately, you will be sleeping, eating, and showering with roaches. We were there for 5 nights and could not move out because of a business meeting that lasted all day and into the evening--no time to get an alternative. They didn't even have enough of the kitchen amenities like dishes, pans, cups, mugs, toaster, coffee maker, etc. you expect at an Extended Stay. There isn't even a toilet on the ground level where the pool and breakfast room is. The hallway carpets are in terrible condition. The couch and office chair in the room were so nasty I chose to sit on my cooler instead for the whole 5 days. There is a smell throughout the building that is not pleasant--like stale smoke and stinky carpet. I took several photos of some of the roaches I killed as proof. I even bought Raid and used it several times. But even by the 4th day, they would still show up in the kitchen area, the bathroom, and just running anywhere day and night. The queen bed was comfortable, but had only 3 smaller pillows yet we were two people. They refused to give any extra pillows. The ironing board had dust and dirt piled high on it like it had not been cleaned in months.

Nothing Everything

The first they gave us the carpet was nasty dirty and refrigerator was dirty the hallway carpet is dirty They which us room the second room room tub is stained and refrigerator is stained we didn’t have a remote control to watch tv front desk close at in are resort the next day

Exceptional

The staff has no sense of curiosity or customer service very ride everyone

One good thing was your Overnight Front Desk person, Debra. She was sweet as pie and very understanding. The one other good thing was the toilet in the room seemed new and working well. Oh and it had a sturdy desk in the room. As a last attempt to not have to go to another hotel I thought about sleeping on it. Everything else besides Debra the overnight front desk person. The room was very warm; air conditioner not working. The refrigerator was rusty. The carpet had not be vacuumed. There was still dirt and debris on the carpet around the air conditioner and the couch. The outlet that the TV was plugged into had no outlet cover. The bathroom ceiling was nasty. It had mold all over the ceiling. With the security having to check cars on the property and the fact that the front desk needed to have a metal rolldown gate indicated the are was not safe. Looking out my room window the area around the pool was muddy; no grass, just drainage grates. The bed was lumpy as well. After an hour and half of torturing myself I left and asked for a total refund. Then I went to another hotel. I still got charged for one night's stay.

Exceptional

Exceptional

Nothing Very nasty place to stay..... dirty, bad maintenance, smell cannabis all around, says included breakfast....it's only coffee and muffins, Says sofa bed... it's just sofa full of dog's hair.

**BEWARE**Avoid this place at all cost! They have an infestation of roaches! They moved me from room #202 to the room next door #204 once I told them there are roaches and of course there was roaches in that room! I took pictures! I left same day and they told Expedia I stayed there the whole time! When I booked to another place and Expedia saw that I checked in to another hotel that same day! So on top of it they lied! There giving me a hard time for a refund! I made a complaint and provided pictures of roaches to corporate. Hopefully I get my refund soon!

Love it here NA

Indica desayuno pero solo es cafe y snack. No es desayuno. El Hotel estuvo bien

NA