Four Points by Sheraton Orlando Convention Center

The hotel was just ok. The staff were grate and very helpful but what I didn’t like was the cleanliness. They did a very poor job with the shower towels.

Our room was beautiful, spotless upon arrival, and impeccably maintained throughout our stay. The front desk staff was incredibly helpful, and both Jazmin and Skyy gave us excellent recommendations for nearby brunch spots that we thoroughly enjoyed. The pool area was clean, well maintained, and a wonderful place to relax. What truly made this hotel exceptional, however, was its outstanding staff. Every interaction was pleasant and professional, making us feel genuinely welcome. The hotel manager deserves special recognition for running such an outstanding operation. We would gladly stay here again and highly recommend this hotel to anyone visiting the area.

Stayed 4 nights for a volleyball tournament. Property was well maintained and convenient to the convention center. Would stay here again!

The rooms were clean, definitely older property so things breaking down in building. The pool is nice and quiet. Staff mostly competent. Restaurant not great and snacks not great. Very few eating options nearby.

Lobby, staff, bar, pool - excellent. Staff was exceptionally friendly and helpful. Only complaint is the room..the drains in the bathroom sink and shower stunk everytime we ran water. The pullout bed and bed in the main room were comfy though.

Great hotel. Clean, small enough to feel relaxed. Good food, clean rooms. Friendly staff. But elevator was broken several days in a row

Very outdated

Bed was comfortable. Very spacious room.

Value, location, cleaningless Guest on the other room fight until 3am very noisy.

Very good experience overall

Just beware microwaves and mini fridges are not in most rooms.

Room was not cleaned every day and when it was.it was around 4 or 5pm

The staff, everyone of them, were the friendliest ever!

The rooms seemed a little dark and the shower easily puts water in the floor due to its design. The shower itself was good, but very little keeping water off the floor. Overall I would stay again. Walking distance to OCCC and SeaWorld. Staff was very good!

Laundry facilities gross and not working well. When was the last time anyone cleaned out a washer or dryer?!

Beautiful lobby, pool, and bar. Room was a little outdated but perfectly fine. Would stay again

Need to have complimentary breakfast

We stayed for one week and experienced several service issues that significantly impacted our stay. For the first two days, our room was not cleaned at all, and we had to contact the front desk to inquire why housekeeping had not serviced our room. On another occasion, we returned to the hotel around 4:00 PM and found that our room had still not been cleaned. In addition, the refrigerator in our room was not functioning properly. We reported the issue twice during our stay, yet no one came to inspect it, repair it, or offer us an alternative room. We also received no follow-up communication regarding the problem. Another issue was the extremely poor water pressure in the room. Even though we were only on the second floor, the water pressure was so low that showering was inconvenient and uncomfortable. These problems were brought to the attention of hotel staff during our stay, but little was done to address them. We chose your hotel expecting a certain standard of service and comfort, and unfortunately, our experience fell well below those expectations. Given the multiple unresolved issues throughout our stay, I believe some form of compensation is warranted. I would appreciate your review of this matter and your consideration of an appropriate refund or other compensation for the inconvenience we experienced

I went for a work trip a nice walk to the convention center, staff was very friendly the rooms were clean I love when our beds got made we had towel animal and a little sweet treat Nothing

This was an affordable and great place to stay! The staff was super friendly and helpful! Bar/kitchen staff was friendly and food was delicious.