Extended Stay America Suites Orlando Conv Ctr Universal Blvd

Exceptional

Just very basic hotel

Just to start, at the main

realicé el check in por teléfono y fue muy fácil.

Size of space. Dirty. Dirty floors. Dirty bathroom and shower. Mold. Gross.

👍

The room is very Comfortable One of the Staff, Myesha, fabricated a story, I now realize after thinking it over, that I stepped on dog poop (as we passed one another in the hallway) when I asked her later on that day why she ignored me when I tried to say hello to her. Needless to say, I freaked out, looked at both my bottom shoes....but then she said it was a hard poop and it wouldnt have stuck to my shoes. I then asked why I didnt feel a hump as I walked... she said well it looked like a poop...its hard to see bec of the rug color (yet she just claimed a moment prior to have seen it clearly at that moment?!?!). Then I asked her so why didnt she say anything to me as to warn me to avoid walking on the poop as I walked if that is what she was sooo focused on (when her eyes were actually not even on the floor as I remember clearly) as the reason she couldnt say hello back to me. She said bec I have a hearing problem so it was hard for her to let me know!! (All of the above sure sounds like someone trying to wiggle their way out of a lie with my constant questioning) Hmmmm again she looked straight at me, not the floor, as we passed by if my memory serves me correctly - and I certainly would have seen her wave me away from possibly stepping on such!! She even mentioned, when I had this skepticism look on my face of her not believable story, that she "worked there a long time and is used to seeing dog poop in the hallways" - which that statement alone I found to be untrue when I asked a maid there about it) All that said, Geez.... I just think it was all unnecessary fabrication to explain away her RUDENESS of completely ignoring my greeting with something that was even more rude as to just allow me to possibly step on dog poop without saying a word or gesture me away from the 'poop'!! Crazy!!

I loved that there were no roaches lol and that its homelike - full kitchen etc A couple of the staff and one of the managers are just not friendly - hardly smile when greeted.

A couple of the staff and one of the managers are just not friendly - hardly smile when greeted.

Staff was very polite and very responsive but the rooms has been not a very good experience.

It’s not a 5-star hotel, but it’s quite clean and the staff is super nice and friendly; it needs a few minor touch-ups here and there, but it’s really good.

Passable

Cons: Filthy. The kitchen and bathroom in the room were dirty and REALLY need a deep cleaning. I wore my shoes at all times bc it just felt unclean. Overall, probably wouldn't stay here again.

The front desk lady Kay was rude. Did not want to conversate due to being busy scrolling on her cell phone. Needed a 1st floor room due to elevator being out and all she said is its not her problem. Checked back the next day to see anyone checked out on first floor and was charged a fee to move to 1st floor due to elevators were down for weeks. Very disappointed with service and staff. This will not be a place to come back to.

La habitación estaba limpia y el personal que me recibió fue muy atento, estacionamiento bueno. La cocina estaba sucia y tenía mal olor

The staff was not friendly. When asked for assistance they were rude, rolling eyes and sighing loudly

location The staff was not friendly. When asked for assistance they were rude, rolling eyes and sighing loudly

Exceptional

Very good

Location Location Location. And my room was good. I was just there for one night ?