Residence Inn by Marriott Orlando Convention Center

Not the best hotel. If you’re only Using the hotel to stay and sleep i would recommend this hotel for minimum basic needs. if not try a better hotel.

Exceptional

Very clean and nice place to stay

My stay started out very good with the night reception who was very welcoming and helpful , until I woke up to a breakfast that was OK. Let's just say everything that they didn't cook was ok. Other than that I prefer not to say. After the first day, I stopped eating breakfast, it wasn't worth getting up for. The coffee they had out for guests was good and infused water was refreshing. The hotel was clean and bed was comfortable. On the day they were suppose to clean our room. They didn't. No, we did not have the DND sign out, which they bought up as an excuse of why my room was not cleaned. It was especially upsetting when I came to a room full of trash that I had set out for them to take, no toilet paper, and no towels, which I threw on the floor as instructed by front desk to do if we were not going to use them anymore on every other cleaning day, and no shower gel. Everything was out. The shower gel they had bought and the new one they bought for us was different. The one that ran out seemed like they filled it with water because in ran through your hands and the new one didn't do that. When I called the front desk, she had a man run up and provide what we needed and said sorry. There was no cleaning personal on premise anymore so he bought everything up and took all the trash. The man asked us again if we had the DND sign up and my husband told him no it's behind the door and even showed him. He was nice about it considering it wasn't his job.

- I did not like the pay for parking. I would have preferred to have different options to park.

Dont like how u had to pay 2 park and they did not fill up the shampoo shower gel conditioner

Property overall was clean, and staff was knowledgeable of surroundings. Rooms were clean, solid breakfast and pool hours were convenient. Air conditioning system is very noisy, if you have smaller children.

Breakfast was great

It was clean The breakfast was not great. More lightings needed in rooms and no kettle in rooms.

Great place Everything was great

I liked everything. The only issue I had was with the smoking area outside I smoke so I smoked outside but inside my room it is small so my luggage smelled like smoke. How about they hit me with a $150 incidental fee why I do not know I did not smoke in the room. The property was good I enjoyed it!

They housekeeping didn’t do a good job cleaning.

Very good breakfast. The rooms need updating. There was also water dripping in the shower.

The only good thing I can comment on was the cleanliness I was charged for my room before being notified that I had been downgraded, so I did not get what I paid for. The second room I was offered was directly next to the laundry room and exterior AC unit, so I got very little sleep. The tub drain was clogged.

Great breakfast selection! Also had some gluten free options like a yummy gf bagel! The staff was super nice and friendly and made us feel right at home! Our room was wonderful and perfect for our stay. We will definitely stay here the next time we are in Orlando! You do have to pay for parking but that is common in this area. It was not that bad considering other hotel's prices for that. Just make sure you understand this and don't be surprised when you check in;

Staff was very nice hotel was nice I like the area you can walk to restaurants. Breakfast was good too.

Exceptional

Good location. Rooms were clean. Overall property seems old and hallways had musty scent to them. Requires paid parking. Breakfast was good in variety.

The location was perfect and the room was very spacious. The employees were very nice also. The hotel needs an update. Didn't like the stains in the shower and tubs. The refrigerator was a little beat up. The sofa bed had crumbs and stains. I didn't like how you have to go to the front desk in order to get new towels.

The staff is great!