AC Hotel Pasadena

Was such a nice room! Loved the hardwood floors and the nice people that worked there

The Hotel makes you really feel that you’re on a special vacation. The views of the city adds a very unique perspective.

Best hotel in Pasadena

Excellent

Hotel was nice. Not too far from the convention center! My roommate checked in before I arrived and had some issues with the staff. However, when I arrived we were able to get everything fixed with Maribel and Anchen. They were so helpful and made sure we got charged correctly. Before checking out, Maribel helped remove the charge for breakfast, since it was supposed to be free(so talk to the receptionist if you have this issue!). Breakfast is definitely overpriced, even when it was free, there was very little to choose from. Go across the street to the cafe for breakfast! The rooms were cleaned every two days and the staff was amazing! Rooms were somewhat small to be shared, but we made it work and it worked out for the best! Would definitely stay here again if the price was right!

My room smelled of fried onions. Either it wasn't cleaned properly after the previous tenant or there is some leakage of cooking fumes. The staff offered to move me but my stay was so short, I did not take them up on it.

Rooms are too small. It seem compact.

The Location is in heart of Pasadena, right next to the best cafe in Town "Urth Cafe" Location, Cleanliness , Rooms are new !

Room was really put together felt homey

Loved it

Great accommodations in the heart of Pasadena

We have wonderful time at AC hotel

Exceptional

Superb

Thank you

New facility and modern Room cleaning was never done or even done it was half way Like we stayed a week even when they clean the bathrooms are not done

The rooms were not well thought out from the mattress choice to the glass door on the bathroom to the poor maintenance of the bathroom (sink pulling away from wall won’t drain normally) and confusing configuration of light switches and plugs, making it hard to charge things or know what light you’re turning on or off. Not good mattresses at all, if u stay on 5th floor you may get to hear tables and chairs being rearranged at all hours of the morning and evening from the rooftop restaurant. Staff was nice for the couple that I interacted with except for the valet. They were very rude and tried to prevent my sister from loading her baby into the car seat in the front of the hotel, which is where we normally would load and unload luggage and a baby. I have never stayed at a hotel that prevented me from loading or unloading my car in the porte-cochere, especially with a baby! This was one of three hotels on a road trip. It was the most expensive and fanciest hotel, and it was easily at the bottom of our list. Definitely expected much much better from a Marriott property! Sadly aside from the location and lovely lobby and lobby bar I cannot recommend to stay here.

Exceptional

This is already a strong review. A slightly polished version: Excellent location. The property is new, with spacious rooms, excellent bathrooms, and everything was exceptionally clean. The staff were fantastic throughout our stay. The location is extremely convenient—an easy walk to downtown, Old Pasadena, shopping, attractions, and plenty of restaurants and cafés nearby. A special shout-out to Ms. Ramos at the front desk, who was wonderful during check-in and very helpful with advice and guidance. She was exceptionally pleasant and welcoming. Overall, a very comfortable stay in a great location, and I would happily recommend this hotel. Parking was difficult

New hotel rooftop is pretty serve food till 930 is location for my needs light traffic. It’s a good choice.