Residence Inn Los Angeles Pasadena/Old Town

Casey at the Front Desk was extremely helpful when we visited. I appreciate the thoughtful staff.

The air conditioner was amazing, great breakfast and gym. Good location

Our conierge Cool Brian was very professional and courteous. I would stay again just to see that guy .

I really enjoyed my staying here!!!

The staff was professional and helpful when asking general questions or handling inconveniences. Breakfast was consistent and had many options to accommodate different crowds of people.

Superb

Great place! Well maintained, friendly staff c wonderful food for breakfast.

Great place if you’re in town for a while.

I liked how helpful and responsive the staff was. They accommodated my requests swiftly and with good will.

Parking was $40 so basically we paid $300 for absolutely terrible experience. We’ve always stayed at Marriott hotels in the past and found the quality good. But not anymore the qualitiy is not good and we won’t be staying there. We almost always stay at Marriott hotels

We stayed on the 2nd floor with access to the pool. So great.

Hotel was clean, centrally located to lots of great plsces and spacious, our family enjoyed our stay here.

Check-in staff member was very good. Room was very good. Breakfast buffet is average for a limited service hotel like this, but is acceptable.

Good clean hotel, but parking garage was tight & cramped.

Exceptional

Exceptional

The room was very clean. The staff was great, helpful and willing to help in everyway. I was truly impressed with everything and will keep the place in mind to make another reservation for the future.

Very good

Also, the building is too old and needs to be renovated. The fore alarm went off early in the morning for no reason. And the staff just says “it happens”. There was no fire. Will not recommend anyone that needs quite nights of sleep to stay at this hotel. It is a shame, the location is great.

Best in town for the money you spent on to stay. Love it