Holiday Inn Pensacola - University Area by IHG

Great deal on a last-minute room! The staff was very friendly and helpful, and the other guests were nice. I felt safe during my stay, and the pool area was really nice. The hot tub was out of order, but the gym was clean and nice. The parking lot was also clean, well-maintained, and felt safe. Overall, I had a great experience and would definitely stay here again!

Restaurant chooses left a lot to be desired.

This Holiday Inn absolutely blew me away and beyond exceeded my expectations. Helpful and friendly front desk staff, clean property, absolutely stunning room with lots of space, top notch room cleaning and great breakfast. Truly a breath of fresh air after staying at so many subpar hotels. Keep up the great work!

Clean room, quick checkin,

Hot tub did not work and was full of trash. One of the workers had a bonnet on her head. No one came to clean the room. There were no clean big towels. Had to wait. And the breakfast was $10.00. I could have just went to motel 6 The lady up front had no name tag on. She could not give me corporate number .

Nice experience. Breakfast was great!

I ran out of room coffee. Although room cleaner was not going to clean room when ask; I did ask could she put more coffee & cups in my room. She said she would, but it never happened.

The staff was very nice, helpful and polite. The restaurant bar awesome!! Great atmosphere and relaxing. The bartender was great!! We sat in the bar and ordered nachos, shrimp tacos with fries (delicious), the Southwest salad, Teriyaki wings, pizza amd cocktails!! Everything was so delicious!! The rooms were great and spacious. The pool was clean and perfect temp. The hot tub had issues and needs major attention. Overall would definitely book again.

The entire Holiday Inn staff were very friendly and cordial.

Clean and courteous!

Our room was super clean and spacious. However, our experience at the bar was not so great. The bar tender said it was his second night and he had no idea what was going on or what to do. I feel like he needed a bit more training.

The room was very clean and the staff were very helpful. It was a one night stay on a drive home to Texas and it was in a great location as well!

Clean rooms, attentive staff, good breakfast, and the amenities were a plus! Overall a great stay and we’ll definitely be back.

Rooms were clean, staff were attentive, breakfast was good, and the amenities were a plus.

Room was clean, only thing was that one of the elevators was not working so it made waiting for the other one a small quest

Clean

No coffee makers in the room and the hot tub was not working.

Great stay and friendly staff.

Had ticks,bathroom clogged ac water running across the rooon worst experience ever rude unprofessional management.

Staff was great, super friendly, ac worked great, bathroom was clean, everything worked. Would i stay there again? If i find myself there last minute and theres nothing else sure, ill do it again, but not if i plan a vacation ahead of time. My husband loved it, but he is used to things like that and im not