Sleep Inn & Suites Pensacola - University Area

Everything was good

Thank you it was a great stay.

Very nice hotel Clerk, sweet young lady . Room was clean and spacious. Bed was comfy. Only downside was the parking lot, too small .

Breakfast was limited but good.

Good

Ice machines were not working

The hotel was run down and a little sketchy in the evening when checking in. The breakfast area was very dirty, they even refilled items and the staff left the cardboard boxes on the floor in the breakfast area. They also had no one cleaning up the breakfast area. There were eggs on the floor tables dirty. Will not stay again

Not worth of money

The breakfast could use some improvement

The property was well maintained and any issues I had were addressed immediately.

It was clean and convenient.

The first time we came here it was nice. The second time was not that great. I was very disappointed. That’s why we came again because I liked it. It’s a nice place but somewhere along the line. Someone dropped the ball. Got to our room, there was only three sets of towels. We have four people she was able to give my son a towel and a wash towel. But we need a more towel towels for the next day she said she did not have any old House. I didn’t understand that mean that they had a washer and dryer there. Also, we had left our key upstairs. We called on the phone because it was after hours. No one answered come to find out there was a gentleman in the laundry room the whole entire time he couldn’t hear anything because he had a EarPods in his ear. We finally got his attention. After the fact, my son came downstairs to let us in.

La habitación como y limpia.

The property was clean, though, and the staff was very helpful.

The bedroom was clean, and the carpet seemed new. The mini fridge was very tiny and down on the floor- so hard to load our cooler food and drinks into. The bathtub was dated and there was some mildew around the tub grab bars- mostly just viewed under the wall attachment while I was sitting in the tub. The bath counter seemed new and nice. The bathroom was also TINY. Hard to maneuver in. The room was blessedly quiet!! The staff was nice and helpful. Breakfast was decent.

It was a clean room. The fire alarm went off 3 times during the stay. Had to evacuate 3 times. I requested no room service and they came in anyway. I have valuables that I left in the hotel.

Quick 1 night stop, clean and comfy. Parking lot was pretty small and little difficult to find the entrance.

The hotel is being rebranded and undergoing refurbishment. Our room was recently redone and very clean. Then breakfast was good.

Clean room