Home2 Suites by Hilton Pigeon Forge

It was great

Broken air conditioning

The check-in process was seamless, and the front desk associate demonstrated exceptional knowledge of local attractions. The property's location is highly advantageous, offering convenient access to numerous local activities. The island is situated directly across the street. We also provide a complimentary breakfast, which was both excellent and invigorating. The staff consistently exhibited a friendly and welcoming demeanor.

Está buena la estancia

This property was well positioned for easy access to Piegon Forge attractions, and the facilities were clean and the staff was very friendly and helpful.

Bacon/meat were in the same heated tray with the mini potato pancakes or as we call them mini hash browns. Again french toast, egg patties were in the same container with the bacon/meat. Even though there were two separate tongs for each item but people were using whichever is available and it is cross contamination. I know some people would say not a big deal. Yes it is for a vegan and someone who doesn’t eat bacon. I did tell the front desk but they said they can’t do anything about it. It probably could have been resolved by not putting bacon/meat items with other stuff. Other than that the facility ia amazing and it is close to the Pigeon Island and many other attractions. The pools both indoor and outdoor pools were amazing. Rooms are really good. I would have given 5stars if it weren’t for that cross contamination. That was a bummer!

Very clean rooms and property, fully stocked kitchen area and great breakfast. We’ll be back!

Location Some help did not speak English

Microwave was not working, notified front desk and someone came immediately. However, at first they assumed it was something we did, I let them know it was that way when we came in the room. Worker stated it should have been caught by cleaning staff. Also bathroom door lock was broke, we were informed they can no longer get parts for the locks. With all this I still rate it a 5. Clean and breakfast was good and breakfast area was very clean.

Room was great Breakfast was average

Definitely will stay here again i love Home2suites i try to book them every state we go too !

Everything was so nice

The prices for the two nights we stayed was amazing. The rooms are decent sized. Didn’t seem too crowded with a family of 6. The kids loved that it had an indoor and outdoor pool. Staff I ran into were all very friendly. There were only two things I didn’t like, and that was the pillows were a little too flat for my comfort, but may be good for others. The second thing was the elevators. They made some noises going up and down. Could possibly use some maintenance to them. Other than that everything else was perfect.

Great Dog friendly hotel dog barked every time we walked down hall I think animals should be on a separate floor and in animal friendly rooms only. I should not have to have a hotel room that allows pets when I don’t live with pets.

My family enjoyed this stay. Overall the room was pretty clean, however, it was obvious that the room staff left some strands of her hair behind while folding and cleaning.

Clean and staff friendly Na

This was our 2nd time staying here. Nice and clean property, good selection on breakfast choices. The room could have been cleaner this time around, but overall good. The main disappointment was the timing of our trip (Memorial Day week). A lot of baseball families stay there due to the Cal Ripkin Experience being on the hill right above the hotel. When they weren't at the baseball fields they were at hotel swimming pool so it was overrun with tons of kids and adults. Also, they would congregate in large groups in the lobby seating area. Highly recommend staying elsewhere if you want to be able to enjoy the outdoor amenities.

That is was walking distance to the island

The hotel was very clean and the staff was very helpful.

Great place to make a “base camp” as you explore Pigeon Forge, Gatlinburg and the Smoky Mountains