Fairmont Pittsburgh

Great hotel. Friendly staff, room was spotless. Comfortable bed and perfect location downtown.

Staff was great and faculty was very nice!

The staff were amazing. Extremely helpful. Bed and room were very nice and comfortable

Great location, near baseball stadium

This was one of the best hotels we have ever stayed at. It was so convenient for the Morgan Wallen concert. The staff was phenomenal love feeling like a celebrity in a five star hotel.

Large, clean room. Staff friendly and helpful.

Valet guys were awesome! Room was not what I expected

Super nice and clean good location to ever thing

Five star hotel a block or so away from one of the bridges crossing the river directly to PNC Park. Perfect location, very nice place. Certainly our “go to“ when traveling to Pittsburgh. You won’t be disappointed.

The room was beautiful and clean ! Very spacious and comfortable. The bathroom was very clean , very big and also bright ! Lighting was very good !

The room and amenities were excellent but the mattress was worn out had a large depression on one side.

Perfect hotel for the pgh marathon.

Amazing location, great views, room was spacious and clean with all the amenities

Excellent accommodations!

We booked through Expedia for one night — the sole purpose was to see Joe Bonamassa at 8pm with dinner at 6. Timing mattered. We arrived at 3:15pm, understanding check-in was at 4. We waited in the lobby with several other guests. My wife got a pedicure at the spa while I waited and watched every other guest get called to their room — including some who arrived after us. At 4:45 I approached the desk and was told my room wasn't ready. No explanation, no alternatives offered. At 5:20 — after I started calling nearby hotels — they finally had a room for us. We made dinner by a thread. The room appeared freshly cleaned (cleaning supplies were left inside), the thermostat reset to 73°F in the middle of the night despite being set to the lowest setting, and we could clearly hear neighbors through what I assume was a shared door. The front desk agent who checked me in was unhelpful and barely pleasant. The greeter who offered to hold our bags was great, and the checkout agent was genuinely kind and empathetic. The hotel itself is nice — great location, convenient parking, and my wife enjoyed the spa. But I've traveled extensively for work and pleasure for over a decade and haven't experienced a front desk delay like this. What would have gone a long way: acknowledgment, alternatives, or simply more communication while we waited.

I like the property and amenities but I did not like listening to the elevator, sounded like a plane as it went past my room / floor and then the was an accuator that kept making noise in the ceiling of my bathroom. I had to shut the door!

The desk staff were not helpful.

overall good experience

Not pleasant experience, rooms are clean, and bathrooms are nice

No hot water