The Industrialist Hotel, Pittsburgh, Autograph Collection

Very clean centrally located in downtown pittsburgh

Good central location in historic area Too many "street people" gave the area an unsafe atmosphere...parking was difficult and the valet service provided by the hotel was expensive compared to self-parking options.

Exceptional

Beautiful and unique hotel in a perfect location. The hotel is within walking distance of everything in Downtown Pittsburgh and close to the bridge to walk to the north shore. We highly recommend this hotel and will definitely stay here when we are in town.

The property itself was stunning. I loved the architecture. The staff were so kind and welcoming. I loved the location being near Market and walkable to the riverwalk and stadiums. I also appreciated the safety provided for access to guest rooms by key card only. The bed was not comfortable at all and the room was warm and stuffy despite the air being turned down to 64° the entirety of our stay. It never dropped below 70°. The bathroom was fine, but for the value we spent, the shower was lacking in size and was incredibly dark. The toilet seat didn’t feel sturdy. The lack of amenities was disappointing too. I know the cafe on the main floor was recommended, but it was very expensive on top of the expensive room.

Lovely hotel! Unique vibe, historic architecture, comfortable room and location was perfect! The staff was lovely - welcoming - professional and friendly.

Great downtown location with easy parking garage right around the corner. It can get noisy at night. Rooms are small and AC units were loud when working, also no ventilation fan in the bathroom. Staff are friendly and nice. There some sketchy people hanging around the area but police station is close by so give you the sense of safe.

Industrial vibe and it was clean Our room wasn’t ready at 4pm as promised. It was ready at 530pm which forced my family to wait at the restaurant downstairs. We basically spent $80 extra to wait because we had to order something. We almost missed our dinner reso also. In addition, the AC unit was functioning however it was incredibly loud at night time. My 8 yo was almost wide awake each time it kicked on. Something was up with the temp regulation in the building - older building so I get it but something should be done for the price tag we paid to stay there

Upscale vibe the minute you walk in and see the marble lobby by the elevators. Bedding was luxurious.

So clean! So cute! The perfect stay!

Great overall service

We appreciated that it was a historic building. It has not been kept up, it’s shabby and needs immediate TLC. Security within the building is poor; anyone can walk in from the street and access guest room floors. The elevators are supposed to require a room key but they absolutely do not. We inquired why not and were told the elevators are being upgraded…?? No sign of that whatsoever. The front desk is on the 2nd floor. A valet desk, often unattended, is on the 1st. A redesign should be considered! The front desk should be on the 1st, street level, and perhaps a small cocktail bar. The restaurant, currently on the 1st floor (sub-par food and appearance) should be on the 2nd floor with a larger cocktail bar.

Staff are nice, Joy was extremely helpful.

Beautiful

We didn’t have breakfast. Bed was comfortable. Shower was good. Room was very dark. One tiny dirty window. Dark walls, dark counters, no light. Hair on floor. Small lobby, not what we expect from a downtown, Marriott property

Ok

Great building and rooms. Staff needs some improvement.

Loved the atmosphere, and decor. Very clean room and it was attended to each day. Quaint restaurant/bar. Location was perfect for sightseeing and going to a ballgame. Staff were courteous and helpful.

Exceptional

Our stay was wonderful!!